LaFontaine Ford of Grand Rapids

WONDERFUL EXPERIENCE! This is the first Ford we have ever owned and I have to say that we will definitely be back again! Jessie Espinoza was outstanding in his salesmanshi This is the first Ford we have ever owned and I have to say that we will definitely be back again! Jessie Espinoza was outstanding in his salesmanship and knowledge. All the team worked together at making our sale come together. We say "Thank you to all of them"! We love our Ford Focus Hatchback. More

No Hassle Car Buying If car buying was always this easy, I'd buy more cars! I worked with Jesse, and he did a great job. He listened to what I was looking for in a car a If car buying was always this easy, I'd buy more cars! I worked with Jesse, and he did a great job. He listened to what I was looking for in a car and showed me one that I fell in love with right away. It was priced in my budget and with my trade in, was a really good value. Tom made the paperwork an enjoyable time, and he was thorough with his explanations and patient with my questions. We have bought our cars and had them serviced here for a very long time--and everyone is exceptionally nice. Dustin, Drew and Tracey are trustworthy and knowledgeable in the Service Dept., and I know they will take good care of my new car. More

Professional We don’t like shopping for cars but that changed for us at Keller. Jesse Espinoza did a fantastic job showing (not selling) us the car we were consid We don’t like shopping for cars but that changed for us at Keller. Jesse Espinoza did a fantastic job showing (not selling) us the car we were considering. His professionalism in answering our questions and friendly nature really helped. We will be calling Jesse in a few months as we already know we will be replacing one of our current cars. John & Lisa More

Jesse Espinoza ROCKS! I would like to say that this was the easiest car dealership ive ever had to deal with. Jesse was our sales person and let me tell you he did AWESOME! I would like to say that this was the easiest car dealership ive ever had to deal with. Jesse was our sales person and let me tell you he did AWESOME! He is really down to earth and has a great personality. He will go above and beyond to get you what you need and get it done right. I am so glad that we ended up stopping at Keller Ford the day we did. He is for sure the best car salesman ive ever had to talk to. I would for sure recommend him to anyone who is looking for a new vehicle. Along with all the great warranties! Jesse even came and picked up my vehicle on two seperate occasions to get the rust proofing completed on my vehicle. Let me tell you, you wont want to go ANYWHERE ELSE. Thanks again Jesse! :) -Samantha Iacovoni More

21 years and 8 cars and still happy The service department can't be beaten. I trust Dustin the Service Manager. He is training the service righters in his customer friendly attitude. He The service department can't be beaten. I trust Dustin the Service Manager. He is training the service righters in his customer friendly attitude. He has never over run the estimate without him calling and giving me the supporting data and why. The Sales team is good and will do their best to give you what you want, but Service is King. Without great service the sales is a low margin deal. Rob Keller knows how to pick staff that makes this dealership the Best in Greater Grand Rapids in a 50 mile area! More

Best dealership experience! Keller Ford is one of the best dealerships I've worked with by far. They are very friendly and they try to help you as much as they can. I definitely Keller Ford is one of the best dealerships I've worked with by far. They are very friendly and they try to help you as much as they can. I definitely would recommend anyone to go here. More

service Drew Hubert is extremely efficient and time effective. His workmaship is unprecedented and will all always recomend this dealership to everyone I know Drew Hubert is extremely efficient and time effective. His workmaship is unprecedented and will all always recomend this dealership to everyone I know. thank you having Such a refreshing change from what I've been use to in the past. 5 stars all around. More

Keller Ford is Fantastic We’ve had another great experience working with Dennis Hunt of Keller Ford, he was extremely helpful in providing what was needed and followed up with We’ve had another great experience working with Dennis Hunt of Keller Ford, he was extremely helpful in providing what was needed and followed up with any issues we had after the purchase. He took his time to work with us to get us exactly what we needed. We have been purchasing/leasing vehicles from Keller Ford for over twenty years. The service department is fantastic, knowledgeable and friendly to work with. We will purchase/lease other vehicles in the future. More

Bought a previously owned vehicle from Keller My wife and I just bought a previously owned vehicle from Keller, and the process of getting a vehicle through the Keller Ford dealership was an absol My wife and I just bought a previously owned vehicle from Keller, and the process of getting a vehicle through the Keller Ford dealership was an absolute pleasure. Handled and taken care of by the good people at Keller Ford, most specifically salesperson Steve Chrystan. Steve made the process extremely easy and completely stress free. He handled all the details for us. Much appreciated. More

Great Service My husband and I have always bought our cars from Duther Ford. My husband passed away and now I am on my own to do these things. I decided since my ca My husband and I have always bought our cars from Duther Ford. My husband passed away and now I am on my own to do these things. I decided since my car was 12 years old time to buy a new one. Went to Duther Ford, I feel the Vehicle Service Manager did not even say hello after he test drove my car and would not budge on anything. Went to Keller Ford and Jessie the sales rep was very friendly and that made me feel very comfortable about asking questions. Mark Cole test drove my car and asked me what I was looking for and I wanted a Ford Escape with no bells or whistles. He had exactly what I wanted and Jessie put the deal together.Very happy with my Escape and the great service I received. Thank you Jessie and Mark More