
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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Bought a Used Car, Nice experience Nice sales experience, not too pushy on extras like warranties, etc.. Vehicle was clean, in decent condition and came with 3 month-3000 mile limited w Nice sales experience, not too pushy on extras like warranties, etc.. Vehicle was clean, in decent condition and came with 3 month-3000 mile limited warranty. Earle went the extra mile to get me the price I wanted. Interest rate was fantastic, and they did a little extra work to find that. Pleased with my purchase. Service department needs to be more attentive, they missed a few things that were called out several times. Sales department and manager have been good at trying to make it right. Overall good experience. More
Grreat experience We had warranty work performed on our Pacifica. It was done quickly and efficiently and as always our dirty van was nice and clean when we picked it We had warranty work performed on our Pacifica. It was done quickly and efficiently and as always our dirty van was nice and clean when we picked it up. What a nice touch! More
Greatest dealer They all where very helpful at the dealer and worked with me to find the right car and payment that fits my needs even that I know I am a pain in the They all where very helpful at the dealer and worked with me to find the right car and payment that fits my needs even that I know I am a pain in the xxx sometimes would highley recommend Amy to any one that is looking for a Chrysler,Dodge or Ram Vehicle to go see the staff at Shuman More
Service department I brought my journey in today for a recall and have my GPS looked at again. Mike Weinstein had set my appointment up for me two days prior. Telling me I brought my journey in today for a recall and have my GPS looked at again. Mike Weinstein had set my appointment up for me two days prior. Telling me it would only take 1 1/2 hours. He was true to his words.He took the time to listen to my concerns about the GPS.He was thoughtful of my time when getting back to me about what he found out about the GPS. He went immediately with the information I gave him to see what could be done. Thank You, June Griebe More
Check Engine Light Issue Check Engine light came on. I have worked on cars for many years, not as a professional but a knowledgeable Mechanic. Do the research and then if I Check Engine light came on. I have worked on cars for many years, not as a professional but a knowledgeable Mechanic. Do the research and then if I determine I can do it in my garage I will get it done. Dean Decker, my service advisor, was straight forward and up-front with the possible cause of the check engine issue. I totally agreed with his assessment so left the Jeep Renegade to be taken care of. It was done in an amazingly fast time frame! I was expecting a two day time frame but was called to come and get it after only 6 hours! They have a great team here! More
Both the New vehicle sales and service were excellent. Been purchasing New Jeeps from Tim D'Alsaso for a dozen years. Dean in service went above and beyond to accommodate me. Mike was also extremely helpf Been purchasing New Jeeps from Tim D'Alsaso for a dozen years. Dean in service went above and beyond to accommodate me. Mike was also extremely helpful. I would recommend both ends of this dealership. More
Amy louma Amy did a great job helping me out even though I didn’t purchase a vehicle from her. I would recommend her to my friends and family. Amy did a great job helping me out even though I didn’t purchase a vehicle from her. I would recommend her to my friends and family. More
New. Vehicle purchase I had a great experience, They found the vehicle I wanted in the color I wanted and had it delivered within a few hours. Completing the sale was qui I had a great experience, They found the vehicle I wanted in the color I wanted and had it delivered within a few hours. Completing the sale was quick and easy! More
Service for 2017 Challenger Shuman has consistently provided personable, professional and courteous service - from the time I leased my Challenger through my recent experience wi Shuman has consistently provided personable, professional and courteous service - from the time I leased my Challenger through my recent experience with Dean Decker in the service department. My car was well cared for and available as promised. I would recommend this dealer to anyone. More
Service Experience - tire rotation and oil change I always have wonderful experiences servicing my cars for routine maintenance at this dealership. Friendly, courteous, and on-time. I have been purc I always have wonderful experiences servicing my cars for routine maintenance at this dealership. Friendly, courteous, and on-time. I have been purchasing my cars and getting routine maintenance service for my cars at this dealership for many years. More