LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Had to repair front bumper Mike Weinstein and staff did a terrific job! Repair made within a day, great and caring staff! Would highly recommend!! They know what they're doin Mike Weinstein and staff did a terrific job! Repair made within a day, great and caring staff! Would highly recommend!! They know what they're doing and treat their customers right! More

Best experience with any sales person Anthony Babby is by far the best sales consultant I have ever had the pleasure of dealing with shuman dealership is luck to have him Anthony Babby is by far the best sales consultant I have ever had the pleasure of dealing with shuman dealership is luck to have him More

Love my new truck! Between my busy schedule and urgency of needing a vehicle, they bent over backwards to squeeze me in and into a new car that day! Between my busy schedule and urgency of needing a vehicle, they bent over backwards to squeeze me in and into a new car that day! More

Shuman Chrysler and Mike Weinstein I have always had great service at Shuman Chrysler and Mike Weinstein in particular in service. Mike has always been kind, patient and explains thing I have always had great service at Shuman Chrysler and Mike Weinstein in particular in service. Mike has always been kind, patient and explains things to me in a way that I understand the issues. I was just in for a recall which was done in a timely fashion. Thank you Shuman and Mike for your wonderful service. More

DO NOT LEASE OR USE FOR SERVICE because of the manager DO NOT LEASE A CAR HERE. This is by far the rudest manager of any dealership or any business I have ever came across. I manage over 300 employees and DO NOT LEASE A CAR HERE. This is by far the rudest manager of any dealership or any business I have ever came across. I manage over 300 employees and many managers, and if any of them gave a service to a customer the way I was treated by this manager name Chuck, they would be fired. I got a brand new lease and already had issues from the vehicle the day I drove it off the lot. Took it in to repair my heat the next morning, and the dealership kept the vehicle for a week. I was promised an auto start and heated seats to be installed after I got the car, but they installed a broken and messed up auto start and seat heaters that don't integrate with my touchscreen dashboard. The manager put me through a lot during this week. When I met with him today to just explain the situation, he explained to me that they got me such a good deal on a truck I shouldn't be complaining about anything. He stood their very stuck up and full of himself and ignored anything I said. He made it look like he did a favor for me by giving me a rental for a week from an issue his vehicle had. Halfway through the civil conversation, he walked away like a baby and couldn't complete a professional conversation. How Chuck is even in charge of anyone is beyond me. I will never recommend anyone to this dealership and I guarantee I am not the first person who had this horrible experience with Chuck. Your in customer service and need to understand that. Excited to see your response to this and the lies I am sure you will present. More

Happy I would like to congratulate Chris finally my 1st time leaving the service department I have been over satisfied because usually when I leave service I would like to congratulate Chris finally my 1st time leaving the service department I have been over satisfied because usually when I leave service department I'm just average satisfied More

Great service! Smooth experience from start to finish! Nick was an excellent sales consultant! Very knowledgeable and considerate of my needs. Would highly recommend Smooth experience from start to finish! Nick was an excellent sales consultant! Very knowledgeable and considerate of my needs. Would highly recommend doing business with Nick as well as Shuman! More

Dependable, honest, efficient. The employees were polite and Tim Ferrin was professional, polite, honest, helpful, patient and dependable. Although, It would have been helpful to know in advance that I would hav Tim Ferrin was professional, polite, honest, helpful, patient and dependable. Although, It would have been helpful to know in advance that I would have to contact Sirius to regain a radio signal after the radio was replaced. Brendan was very good, too. Both followed through with what they said they would do. Very reliable; More

Competitive Pricing, Easy Process I had leased a Jeep from Shuman before and when it came time for a new one, I immediately thought of Shuman again. Salesman John O. was pleasant, hon I had leased a Jeep from Shuman before and when it came time for a new one, I immediately thought of Shuman again. Salesman John O. was pleasant, honest, and followed through without delay once the deal was negotiated. He went above and beyond to make the experience pain free. He handled all the paperwork without me having to waste my time by coming into the dealership to wait around forever while everything is completed. All I had to do was show up and sign. Thanks, John! Thanks, Shuman. More

Very friendly, professional and thorough and helpful. This dealership was very concerned about the safety of driving my wife's car. They handled the recall in a professional and timely manner. We were off This dealership was very concerned about the safety of driving my wife's car. They handled the recall in a professional and timely manner. We were offered a loaner car while the work was being done which was very helpful. Employees were great. More