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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

March 02, 2018

Easy to work with/great experience This was the easiest car buying experience I've ever had. Nick was great and we had a deal done the same day. Everything about the transaction was smo More

by erikcorbett.dvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Mar 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Erik, we're glad to hear that Nick was able to take care of you! Please don't hesitate to reach out to us if there's anything else we can do to help you out. Thank you for your business!

March 01, 2018

Great Everything was taken care of in advance of my arrival and even know it was busy I was in and out with a new truck at a great price in 90 minutes. More

by ZSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Mar 02, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to have got you in your new truck so efficiently! Thank you for taking the time to share your truck buying experience with us and for choosing us. Please come see us again.

March 01, 2018

Great experience Everyone was nice and pleasant to work with. At no point did I feel pressured into making a decision on either a vehicle or packages available. I trul More

by Catherine A Skene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Mar 02, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to hear you are pleased with your purchase and your car buying experience with us, Catherine! Thank you for taking the time to share your experience and for all of the kind words and recommendation. We value your business and hope to have the opportunity to work with you again in the future. Thank you!

March 01, 2018

Great buying experience Everyone was extremely friendly and accommodating to my midnight shift schedule. All my questions were answered very quickly. The whole process was ve More

by Wendy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith, Leo Dominguez
Mar 02, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great review, Wendy! Working with you to meet your needs and get you on the road in a new vehicle was our pleasure. Please let us know if you have any other questions or concerns, we will be happy to help!

March 01, 2018

Excellent Sales person went above and beyond to help us out during a difficult time. He was very patient with me and provided excellent communication during the More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ormsbee
Mar 02, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the 5-star review, Donna! We are always glad to help a customer with anything they might need. Have a lovely day!

March 01, 2018

Best first car experience ever! With not so good credit I was still able to get a great car. This was my first car purchases and it was awesome! Thanks! More

by Babates7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earle and Steve
Mar 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Our team was more than happy to work with you and get you into a great car! Thank you for your excellent review, and enjoy your new vehicle.

February 28, 2018

"Great Experience!' I was looking for a newer used Jeep vehicle and came to Shuman's used car dealership and they had what I was looking for. The Saleman I worked with w More

by MAKAELA RAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarge (Dentist) Roberts
Mar 01, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Makaela, thank you for the feedback, it's fantastic to hear that Sarge and our team provided you with a great experience while looking for your new Jeep! We hope that it's a perfect fit for you. Let us know when you're ready for your first service appointment, we'd love to help you out!

February 28, 2018

3RD PURCHASE AND STILL COUNTING.... I brought the used car department a "worst case scenario" trade in. As a repeat customer, with another purchase on the horizon, I was treated very fai More

by CSHEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarge , Steve Smith
Mar 01, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're beyond happy to have loyal customers like you, thank you so much. It's great to hear that you were treated fairly and our team went out of the way to help you out. We hope that you love your new vehicle! Come and see us again when you're ready for your first service appointment!

February 28, 2018

Tim Ferrin was very friendly and helpful in the service Detp Great customer service from everyone at the dealership. The oil change took a bit of time, however I am still happy with the service. Thank you for More

by dnorris12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ferrin
Mar 01, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're sorry that the oil change took a bit longer than expected, thank you for letting us know. We're glad that you were still happy with the service and customer service! We hope we can do even better next time you visit us!

February 28, 2018

Great customer service This is my second time I have purchased a vehicle from this dealership and both experiences were wonderful. The salesperson this time was very knowle More

by Robin116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earle Braley, Steve Smith
Mar 01, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for your repeat loyalty, it's greatly appreciated. We're glad to hear that your salesperson was knowledgeable, friendly, and stress-free! We hope that you love your new used car. Let us know when you're ready for your first service appointment, we'd love to help you out!

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