LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Overall poor experience.....Nickle and dime you on lease of a flawless returned vehicle....Sales manager was very rude to my wife when asked questions about options...Said he could only talk to me! Played t of a flawless returned vehicle....Sales manager was very rude to my wife when asked questions about options...Said he could only talk to me! Played the "we don't manage the leasing company" card.....never again.... More

Quick Service Assistance I was headed out on a trip to the UP in the next couple hours when I noticed a fog light out. I thought I would stop by my dealer who had helped me o I was headed out on a trip to the UP in the next couple hours when I noticed a fog light out. I thought I would stop by my dealer who had helped me out with service previously. My service tech, Aston, had me pull the truck in and took a quick look. Little embarrassed, cable was disconnected which is something I think I should have noticed but missed. He got it fixed right away, and wished me safe travels. I'm so thankful these days for such good service and good people. Recommend Shuman to anyone. More

He was very friendly and accommodating. Great service. I got the car that I exactly wanted with all the features and with a very reasonable price. I would definitely recommend John Xia to my friends and fa I got the car that I exactly wanted with all the features and with a very reasonable price. I would definitely recommend John Xia to my friends and family. More

"2020 Jeep Compass Trailhawk 4x4" I just came in a few days ago to return my 2018 Jeep Compass Limited to get the new 2020 Jeep Compass Trailhawk. The salesman I talked to was Jeremiah I just came in a few days ago to return my 2018 Jeep Compass Limited to get the new 2020 Jeep Compass Trailhawk. The salesman I talked to was Jeremiah McKeever! He was an extremely friendly and funny person, and helped me through the process and made sure I got the car that I exactly wanted with all the features I chose and with a very reasonable price range and on time as promised. We have been dealing with Chrysler for more than 6 years and I am proud to be a customer of Shuman! More

Jonas Diaz at Shuman Jeep in Walled Lake was great to work with. He was very friendly and accommodating. Great service. Highly recommend working with him. work with. He was very friendly and accommodating. Great service. Highly recommend working with him. More

We just came in recently to upgrade my fiancées Cherokee. The car salesman we spoke to was John Xia which was probably the best salesman I had in awhile. He seemed like he really cared about us and wanted to The car salesman we spoke to was John Xia which was probably the best salesman I had in awhile. He seemed like he really cared about us and wanted to find out the best solution for us. More

2020 Jeep Compass 4x4 High Altitude for 2020 Working with Amy Luoma was a real pleasure. She was patient, thorough & friendly! Her professional demeanor was a real asset with her being persiste Working with Amy Luoma was a real pleasure. She was patient, thorough & friendly! Her professional demeanor was a real asset with her being persistent, but not pushy! More

Jonas and his colleagues were very helpful with my Ram lease, and I will most certainly refer people to Shuman. 10/10 experience all the way around. lease, and I will most certainly refer people to Shuman. 10/10 experience all the way around. More

Great overall Experience on a New Ram Truck My salesman, Stan was very friendly and got me a great deal on the truck I wanted. He went out of his way to make everything go smoothly. Justin in fi My salesman, Stan was very friendly and got me a great deal on the truck I wanted. He went out of his way to make everything go smoothly. Justin in finance was also very friendly and very easy to work with. More

This is a fantastic dealer! John Xia is awesome! I will definitely be returning for my future Jeep needs. They are helpful and friendly. They are the perfect small town store. You will not be treated like definitely be returning for my future Jeep needs. They are helpful and friendly. They are the perfect small town store. You will not be treated like you are at the average suburban dealer! John thank you. -Drew More