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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

February 22, 2020

Shuman Motors and especially Stan Rida (sales) went out of their way with our recent purchase of our new vehicles. They had to get them from other dealers, one of the vehicles they went and got from a deal More

by kempfis
Recommend Dealer
Yes
Employees Worked With
Stan Rida
Feb 24, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to leave this glowing review! We can't wait to tell Stan about your feedback. We appreciate your support and will be glad to help you with all future sales or service needs.

February 20, 2020

Ram 2020 ecodiesel John Xia helped us out with ordering a new truck for our business. The process was streamlined and we received the truck within 3 weeks of order. Ex More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Xia
Feb 24, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you Keith for your 5-star rating! We are so glad you were able to find a great truck for your business, and in a quick time frame! We hope to see you again soon!

February 19, 2020

Excellent customer service. Open to hear what customer wants Jonas was very helpful to get our truck. He was very open and patience to hear our requirements and get a good deal. He is very good sales person. More

by Hamed Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas Diaz
Feb 21, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you Hamed for your feedback! We are glad Jonas was able to help you out with finding a new vehicle. We hope that you enjoy your truck, and that you come back to Shuman motors for all of your future service and sales needs!

February 10, 2020

Awesome Shuman Motors and my salesman John Xia never disappoint always friendly and professional, product knowledge was exceptional, never in a hurry to get More

by dhuet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Xia
Feb 11, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

First, thank you for being a returning customer of Shuman Motors. We're so glad that John and us never disappoints and provide service so enticing that you to return back to us. Also, thank you for taking the time to leave us this review and a 5 star rating. We hope you're enjoying your new Ram 1500 and if you have any further questions, don't hesitate to reach back out to us.

February 07, 2020

Nice lease experience Cameron Hussey was great to work with. He made everything quick, simple and easy. The whole experience from sales (Cameron) to finance to the general More

by bjdkfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hussey, Chris Brough
Feb 11, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are glad that Cameron provided you with a great experience. Thank you for the 5-star rating and we hope to see you again soon!

February 02, 2020

John is very nice and friendly John think about customer first. His response were very quickly by e-mail or phone. I would like to recommend Shuman and Mr. John Xia to my friends an More

by HanaUS
Recommend Dealer
Yes
Employees Worked With
John Xia
Feb 06, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the recommendation! We're so glad to hear that John was always quick to respond and could help make your visit with Shuman CDJR a great one! Come back and see us again soon!

January 31, 2020

John Xia was great to work with made leasing a car quick and easy. This is our second car we have leased from John and I will keep come back. More

by Donna Mondro-Smith
Recommend Dealer
Yes
Employees Worked With
John Xia, Justin Davis
Feb 04, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Donna, thank you for leaving us a review! We will be sure to let John know of your kind words and we look forward to seeing you again in the future.

January 25, 2020

I called requesting a quote for a rear wiper blade assembly install. Aston gave it to me over the phone and email. I asked for further information about my warranty coverage, He provided exactly the a More

by Dan M.
Recommend Dealer
Yes
Employees Worked With
Aston Bradley Service Advisor
Jan 28, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Dan, thank you for the great review! We're happy to hear that Aston was a great help during your time at Shuman Chrysler Dodge Jeep Ram. If you have any further questions or needs don't hesitate to give us a call!

January 23, 2020

My Salesman Brendan Lumaj My salesman Brendan Lumaj went above and beyond any salsesman that I’ve been to in the last 20 years. He answered all my questions and helped me with More

by Zaim Cunmulaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Lumaj
Jan 27, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the kind review! We're happy that we could provide all the answers to your questions. We're glad that we could make a deal and congratulations on your new car!

January 22, 2020

Jonas Diaz at Schuman made my purchase easy Jonas worked to make my purchase a pleasurable experience. He presented several options with no pressure or heavy sales tactics I experienced at othe More

by nelson7588
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas Diaz, Justin Davis
Jan 23, 2020 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you Nelson for the 5-star rating! We're glad Jonas could provide a great experience for your new purchase. Let us know when you're in need of routine service and we'll be glad to help!

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