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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

June 11, 2018

High Quality Service from the Used Car Team! I recently purchased a 2015 Charger from the Used vehicle lot at Shuman in walled lake. I had previously done most of my research online prior to visi More

by AlexPor31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earle Braley , Steve Smith
Jun 13, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to share your sales experience with us, Alex! We're thrilled that you had such a smooth experience working with Earle and Steve. That is what we strive for each and every day. We appreciate your comments and hope you're loving your new Charger!

June 11, 2018

Quick, professional service Oil change and tire rotation finished in under the promised time. Dean Decker was very knowledable and nice to work with. Will definitely return aga More

by oilchange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jun 13, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! We're glad your service visit was timely. We appreciate the comments and look forward to your next visit!

June 11, 2018

Dealership was really nice, people were great to work with. Our experience with Amy at Shuman was fantastic. She went above and beyond to find us the car we were looking for and a payment that we were comfortab More

by Justcuzze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 13, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're thrilled to hear that Amy helped you find exactly what you were looking for! She is definitely an asset to our sales team. Please reach out if our team can be of any further assistance to you!

June 11, 2018

The Best Dealership I have dealt with! We worked with Amy Luoma at Shuman to buy our new Jeep. She was very efficient and made everything easy for us from finding a vehicle at the right pr More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 13, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words about Amy! We're thrilled she provided you with a top-tier sales experience. That is what we always strive for. We hope to see you back here again in the future!

June 08, 2018

Great experience The best dealer and sales person to deal with great attitude and very helpful!!i will always Come back to your dealership and deal with you Amy!! More

by Hatim1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 11, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great review! We appreciate your compliments, and we look forward to working with you next time. See you then!

June 08, 2018

Great service in the service department Usually females are spectacle to take their cars for service, however, the gentleman, especially Dean, at the Shuman’s service department are genuinel More

by DartQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jun 11, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the 5-star review! We are very pleased to hear that your service experience was so wonderful. If you need anything else from us, don't hesitate to ask. Have a delightful day!

June 07, 2018

Happy Ending Once again Mike Weinstien has come to my rescue. While driving home from work I noticed that my right turn signal had burned out. I drove to Shuman More

by handyman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstien & Eric
Jun 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your feedback, Gary! We know our guests lead busy lives, and we always strive to get them back on the road as quickly as possible. It's great to hear you had another fantastic visit. We hope to see you again soon!

June 07, 2018

Great salesperson who went the extra mile John really went to work for us to get the best lease price and package. He was extremely patient and helpful even staying way past close to work wit More

by Momcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dufort, John Xia
Jun 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your kind words and excellent feedback! We're glad John was able to help you into a great new car. Congratulations, and please come see us again!

June 07, 2018

speedodometer problem Mike looked over the car and fixed what had to be fixed and explained what he was doing. I didn't have More

by Chrysler Pacifica
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Jeremiah McKeever
Jun 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad Mike was able to help you out! It's important to us that our guests are totally at ease in their vehicles. If you ever have any questions, never hesitate to contact us!

June 06, 2018

Great service I just wanted to let you how great the customer service was. I would highly recommend Shuman Chrysler to anyone looking for a dealership. Mike Yezak d More

by marejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
Jun 07, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your experience with us! We are proud to hear that you had such a pleasant visit. Please don't hesitate to call if we can assist with anything else!

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