LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Perfect service I got a perfect service and all my needs were met. They went the extra mile, to find the perfect car for me (Grand Cherokee Overland). Will come back I got a perfect service and all my needs were met. They went the extra mile, to find the perfect car for me (Grand Cherokee Overland). Will come back. More

Excellent customer service Right from the very first call till the Deaership staff was very cordial and caring. I called several dealerships and the response from Shuman made me Right from the very first call till the Deaership staff was very cordial and caring. I called several dealerships and the response from Shuman made me visit this dealership. I experienced first class customer service. More

Excellent Customer Service So worth the hour drive to Shuman Chrysler because of the wonderful customer service I received from my first call to leaving the dealership with my v So worth the hour drive to Shuman Chrysler because of the wonderful customer service I received from my first call to leaving the dealership with my vehicle. More

Excellent customer service We haven't had service done at Shuman for several years and were very impressed by what seems to be a fresh attitude in the service department. Our s We haven't had service done at Shuman for several years and were very impressed by what seems to be a fresh attitude in the service department. Our service advisor, Chris, was very personable as well as knowlegable. More

Service Call at Shuman Dealership I recently visited Shuman Dealership to have service done on my Jeep Liberty. Customer service was friendly, efficient, and advice was offered to me a I recently visited Shuman Dealership to have service done on my Jeep Liberty. Customer service was friendly, efficient, and advice was offered to me afterwards to maintain my vehicle for later use. More

Overall smooth experience From the test drive, to the sale, to finance... overall everything went good and smooth. The sales person Eric was very professional, knowledgeable a From the test drive, to the sale, to finance... overall everything went good and smooth. The sales person Eric was very professional, knowledgeable and friendly. More

Unusual electrical issue. The service adviser, Tim Ferrin, and the tech, Erik K did a great job on my Pacifica and kept me advised. Active noise cancellation module not functi The service adviser, Tim Ferrin, and the tech, Erik K did a great job on my Pacifica and kept me advised. Active noise cancellation module not functioning correctly. More

11th Hour Victory Both Shuman and Allen where fantastic to work with! Not only were they prompt at returning phone calls/texts/emails, they worked hard to put me in my Both Shuman and Allen where fantastic to work with! Not only were they prompt at returning phone calls/texts/emails, they worked hard to put me in my new Jeep. My experience was fantastic and would highly recommend them to anyone in the market for a new car. Thank you Allen for stepping in at the 11th hour to finish the deal and getting me exactly what I wanted. You made sure all of my uestipns were answered and was not going to let me leave unhappy. Thanks again everyone for the excellent service! More

Kachalfaiz Very good service provided by Anthony I called him yesterday afternoon for a ram and we told him we needed by tomorrow morning by 11am and he made it Very good service provided by Anthony I called him yesterday afternoon for a ram and we told him we needed by tomorrow morning by 11am and he made it happen for me and my son thanks so much definitely recommend to see Anthony! More

Vehicle checked for a stalling issue. My Service Advisor, Tim Ferrin, explained clearly when the engine specialist could inspect my vehicle and the minimum charge for the service. The eng My Service Advisor, Tim Ferrin, explained clearly when the engine specialist could inspect my vehicle and the minimum charge for the service. The engine specialist, Erik K did a thorough inspection and his written description was clear. Tim had the vehicle washed before delivery and I couldn't be happier. More