LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Brian McCoy did a great job of helping our family get a new Town and Country. He was very knowledgeable about the new car, completed the purchase quickly (1 day), and very patient (we brought our 2 year o new Town and Country. He was very knowledgeable about the new car, completed the purchase quickly (1 day), and very patient (we brought our 2 year old twins with us). He also did a great job in helping us trade in our old Town and Country. We'll definitely use him again in the future for our next car. More

These three guys were so friendly, informative and nice. They called before I got there and got enough info to get things started before I arrived. The info from the website was totally on point and gave me They called before I got there and got enough info to get things started before I arrived. The info from the website was totally on point and gave me a base from which to work and negotiate. They took the time to explain every step on the process. Explained the offer on my trade in and how the number was derived. They counseled me on warranty options and helped me pick a really good package to meet my needs. They were patient and kind to my mother who was along to make sure she was comfortable getting in and out of the new vehicle. They offered beverages, snakes and the remote to the TV and kidded around with her and made her feel like a true participate in the process. Even more than the great deal I got the warm reception afforded my mother meant so much. I would, will and look forward to recommending Shuman to everyone and anyone I can. Do you have a five star rating for customer service, because I would recommend them for it? One last thought. Typically the first thing I do after a dealer encounter is remove the license plate frame they invariably add to my vehicle; not this time. I’ll happily leave the Shuman logo embossed plate cover on my shinny new Journey. I’ve already told all my co-workers how happy I was with the service I received, and think one may come there soon to check out what kind of deal she can get. I’ll make sure I give her one of the cards I got to share. Thank you gentlemen for not making me feel like all too many have in the past, less than because I was a women and didn’t try to put one over on me. Hats off to all of you! More

If you are looking to buy a new chrysler product, I would highly suggest going to see James. He was awesome and he made sure that I was extremely happy with my purchase. There is no way that I could have b highly suggest going to see James. He was awesome and he made sure that I was extremely happy with my purchase. There is no way that I could have bought the truck any cheaper. More

Chris went above and beyond to ensure that we were satisfied: he was friendly, he promptly returned calls, always came through on promises, and most importantly, best price! satisfied: he was friendly, he promptly returned calls, always came through on promises, and most importantly, best price! More

A very straight forward, honest, and pleasant experience. Bryon was very attentive with our interest and limitations in selecting a vehicle that would fit our needs and budget. DJ made the financial proces Bryon was very attentive with our interest and limitations in selecting a vehicle that would fit our needs and budget. DJ made the financial process and choosing the best warranty a informative and stress free experience. This is the first time for us to own a Chrysler vehicle. Bryon was good enough to spend the time covering all the options and details of the vehicle. I will recommend them to anyone in the market for a vehicle. More

This is the kind of salesman you hope to come in contact with when buying a vehicle. We were well treated in every respect and the transaction couldn't have went any smoother. This young man has the right with when buying a vehicle. We were well treated in every respect and the transaction couldn't have went any smoother. This young man has the right attitude and the ability to do business in the right way. My belief as a customer is to follow the salesperson not so much as the dealership. So, on my next purchase I'll be looking up Jeremy wherever he is. More

Our sales person, Bryan, and the dealership made buying our first Chrysler product a pleasure. They were all very helpful. We will not hesitate to recommend Shuman Chrysler and Bryan to our friends and f our first Chrysler product a pleasure. They were all very helpful. We will not hesitate to recommend Shuman Chrysler and Bryan to our friends and family. More

We just brought our new Grand Cherokee home and we love it!! Anthony was very patient and helpful, taking several calls from us to answer any questions we had. Please consider asking for him if you're loo it!! Anthony was very patient and helpful, taking several calls from us to answer any questions we had. Please consider asking for him if you're looking for a fabulous car-truck or suv. Everyone here is friendly and helpful, not aggressive. I highly recommend Shuman Jeep, and Anthony! More

From the moment we walked into the lot, we were treated special, ended up leasing a vehicle a little different than when we first arrived due to the knowledge of the saleperson and my specific driving habi special, ended up leasing a vehicle a little different than when we first arrived due to the knowledge of the saleperson and my specific driving habits and distances to work. Very pleased with the ease of paperwork,friendliness of everyone we met. Picked up the car the next night, closing process was quick and easy, car was spotless and ready to go when we arrived. thank you Shuman for a great experience and a fabulous new "red" Chrysler 200!! More

Sarge was great, received a phone call a minute after I requested info on the site, very friendly and helpful, told us everything we needed to know about each car we were interested in. requested info on the site, very friendly and helpful, told us everything we needed to know about each car we were interested in. More