LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Wanted a Chrysler 200 since I first saw them. Tried to work with multiple dealerships, but was not impressed. Drove two hours to Shumans and I am so glad I did. The customer service was outstanding. I can work with multiple dealerships, but was not impressed. Drove two hours to Shumans and I am so glad I did. The customer service was outstanding. I can't say enough good things about Jeremy. I am very picky and he found me the exact car I wanted, right down to every option. I honestly didn't think it was possible. He even took the time after the sale to show me how to use the navigation and even setup my phone with u-connect for me! The actual dealership is very clean and modern. Everyone was friendly and greeted me with a smile. I highly recommend Shumans to everyone, and I will for sure be back in a few years when it is time for another new car. I only wish I wasn't so far away so I could visit the service department for my regular maintenance! More

I really don't know where to start. The service at this dealership is impeccable. I called several dealerships, and Jeremy was the only person who was consistent and he had the best price. This dealership dealership is impeccable. I called several dealerships, and Jeremy was the only person who was consistent and he had the best price. This dealership is a far drive for me, but it was worth it. Jeremy got me the exact vehicle I wanted (which was a good distance away). During the process, I called him several times and he was always quick to respond and he reamined professional the entire time. I was a first time buyer and he made the process very easy. This dealership does not play games or engage in gimmicks for your business. All of the workers were professional and I will definitely be back when I purchase my next vehicle. I have found my go-to-saleman and dealership. More

Ordered an aftermarket rooftop carrier. It was available in 12 hours of the order. Dealer rep (Steve) called as promised and I was able to pick it up less than 24 hours after ordering it. Pick-up was smoo in 12 hours of the order. Dealer rep (Steve) called as promised and I was able to pick it up less than 24 hours after ordering it. Pick-up was smooth and quick. Part installed easily and I am happy with how it looks and my overall experience................. More

I have now leased 4 cars from Jeremy and he is the man. My wife and I couldn't ask for a better salesman. He was not the pushy type of sales guy who is trying to move the car the dealership wants to get r My wife and I couldn't ask for a better salesman. He was not the pushy type of sales guy who is trying to move the car the dealership wants to get rid of. He listened to what we wanted and went from there. Always made sure that it was what we wanted and that it was the right deal for us. I highly recommend going to Shuman Dodge Chyrsler Jeep for your new vehicle and see Jeremy, you will not be disappointed. More

I was in the market for a new truck and called Shuman to see what they had in stock. I spoke with Bryan McCoy who was excellent on the phone, and decided to visit their dealership. The dealership is extreme see what they had in stock. I spoke with Bryan McCoy who was excellent on the phone, and decided to visit their dealership. The dealership is extremely clean and modern. Bryan was extremely helpful and a pleasure to deal with. I ended up purchasing a new Ram 1500 that same day. The purchasing processes was very smooth and easy. There was no unwanted pressure from anyone to purchase anything more than what I was looking for. I was very happy with the pricing and financing on the vehicle, and the process was very quick and painless. Before I knew it my new truck was cleaned and waiting for delivery. Normally shopping for a new vehicle is stressful task which most people do not enjoy going through. I personally have never had a more pleasant buying experience than I did at Shuman. I would definitely recommend their dealership to anyone looking to purchase a vehicle. More

VERY HELPFUL, KNOWLEDGEABLE. COURTEOUS. I WOULD RECOMMEND THEM HIGHLY TO ANYONE. I WAS TREATED BETTER THAN I HAVE IN ANY PREVIOUS AUTO PURCHASE...IT WAS A VERY EUROPEAN EXPERIENCE. RECOMMEND THEM HIGHLY TO ANYONE. I WAS TREATED BETTER THAN I HAVE IN ANY PREVIOUS AUTO PURCHASE...IT WAS A VERY EUROPEAN EXPERIENCE. More

We leased a Chrysler Town & Country through Shuman and were extremely pleased with the overall experience. Our sales consultant, John Rossi was extremely knowledgeable and patient through the entire and were extremely pleased with the overall experience. Our sales consultant, John Rossi was extremely knowledgeable and patient through the entire process. He was professional and answered questions in a timely manner without being pushy. We were extremely pleased and would recommend him and the dealership to anyone. Thanks for a job well done! More

I really do not like the process of buying or leasing a new car! John was a pleasure each step of the process. Reworked with us to turn in our current car and I picked up my new Jeep the next day. It wa new car! John was a pleasure each step of the process. Reworked with us to turn in our current car and I picked up my new Jeep the next day. It was the best experience in a dealership in the past 25 years. He knew the products, was open to listening, and we ended at the price I had hoped for. A very nice guy. More

I first dealt with Jeremy and then to finane with Dave. What a great experience, one of my best ever. Jeremy knows exactly what to do and is the best salesperson I ever purchased a vehicle from. Jeremy sho What a great experience, one of my best ever. Jeremy knows exactly what to do and is the best salesperson I ever purchased a vehicle from. Jeremy showed the Grand Cherokee to me with complete knowledge of the features and benefits of this Jeep. Also Dave really knows finance, and treats you with complete professionalism and respect. Thanks very much to all at Shuman!!! Ron Jess More

I was very impressed with the customer service that Nicole Pommerville showed us at Shuman. She was very honest, friendly and professional. I would definitely come back to Shuman and refer my friends a Nicole Pommerville showed us at Shuman. She was very honest, friendly and professional. I would definitely come back to Shuman and refer my friends and family there. Thanks for the great customer service, Nicole! More