LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Was very diligent in locating the vehicle that I wanted. Was very diligent in locating the vehicle that I wanted. Great support from other salesmen when Jeremy was not there. Did a wonderful job of showing Was very diligent in locating the vehicle that I wanted. Great support from other salesmen when Jeremy was not there. Did a wonderful job of showing us all of the features of the vehicle. Still receptive to me needs even after the sales was complete. More

Derek was very helpful, knowledgable and couteous. The entire service department was very helpful and my car was ready when promised. I would recommend your dealership to others! Carrie Beck entire service department was very helpful and my car was ready when promised. I would recommend your dealership to others! Carrie Beck More

At first I thought I was going to go inside the dealership and just browse around. Anthony greeted me ever so pleasantly as I came in. I had a lot of questions and surely enough he was able to an dealership and just browse around. Anthony greeted me ever so pleasantly as I came in. I had a lot of questions and surely enough he was able to answer all of them and then some. I actually have not seen such pleasant service in a LONG time. After I had all the facts I needed, it was clear to me that I was ready to purchase a vehicle. And honestly I am VERY satisfied. A lot of times vehicle sales me tend to pressure people and corner them (as I have dealt with before) this transaction felt like I was talking to a friend or family member. My husband says he's about to be in the market for a car soon. Without hesitation I will send my husband over to Shuman Chrysler Dodge Jeep. If you guys can see this, thank you for making my time purchasing a vehicle not as painful as it usually is. More

I deal personally with Steve Ulivi and the parts department usually at least once a month and he never has any issues helping me out with obtaining parts, getting quotes, part numbers, application d department usually at least once a month and he never has any issues helping me out with obtaining parts, getting quotes, part numbers, application data, etc, etc. He really goes above and beyond to help me out and it's a real treat to deal with someone like that. I'd definitely recommend Shuman and their talented parts and service department for any needs you might have. More

We decided that we wanted a Dodge Journey so we checked 3 dealers to see where we felt the best. Since we had a Friends number we figured the price was the same everywhere so trade in value and salesmanship dealers to see where we felt the best. Since we had a Friends number we figured the price was the same everywhere so trade in value and salesmanship were key factors. James Cunningham was knowledgeable and polite and friendly and we were very comfortable with him. He returned calls promptly and did what he said he would do. Also the dealership had a well equipped demo that we liked alot and the selection for these vehicles was getting scarce and James gave us what was essentially the employee price and we were very happy with the whole process. More

I came in for a oil change and while waiting I went to the parts department to search for a part. Steve helped me out and answered all my questions. The oil change desk is always very helpful and also mak the parts department to search for a part. Steve helped me out and answered all my questions. The oil change desk is always very helpful and also makes sure the customer gets top quality service. Great customer service and I will recommend this dealership to everybody. More

This is my 5th car from Shuman, Nicole Pommerville has always been an outstanding sales person to to work with going out of her way to best satisfy best intrest in my needs and reqiurements. Shuman's Gen always been an outstanding sales person to to work with going out of her way to best satisfy best intrest in my needs and reqiurements. Shuman's Gen Sales Manager, Chris Brough is a dynamic helpful young man, Wih his his expertise, I would say this was the deal of the century. I know the 2011 Chrysler 300C my last Lease and purchases have. To Bob Shuman, and your team, Keep up your great tradition. Until the next adventure, Thank You All Bob Pietruk More

Mr. McCoy listened (Carefully) to what I wanted,... rather than talking about what he wanted to sell. Very distinct difference that allowed Shuman make the sale versus the competition! rather than talking about what he wanted to sell. Very distinct difference that allowed Shuman make the sale versus the competition! More

The sales person was knowledgeable and did not push. He was an excellent listener and tried to work with me on getting the right vehicle with the right price. He may sure I received all the rebates and inc was an excellent listener and tried to work with me on getting the right vehicle with the right price. He may sure I received all the rebates and incentives and I verified that through the internet. I went with my cousin when he bought a car and I came back to Jeremy when I needed one because he left a lasting impression. When I come in for service and go into the showroom, he is always busy and I see him close a deal every time. I have worked with the service team over the years and they make sure everything is taken care of to my satisfaction. More

Amazing Customer service, James Cunningham is the best salesman very friendly very helpful by far the best dealership iv dealt with this year! thank you so much for everything esp to james Cunningham! salesman very friendly very helpful by far the best dealership iv dealt with this year! thank you so much for everything esp to james Cunningham! More