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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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I have delt with John on two ocassions the first time i found out i needed a co-singner but at the time did not have one. I knew that when i came back this second time i had to go to John. He helped me bot found out i needed a co-singner but at the time did not have one. I knew that when i came back this second time i had to go to John. He helped me both times and did such a great job. I know that i am a picky customer, and John met my needs and critera for cars each time! It was a no hassel easy experience!! More
I recently went to Shuman to have an oil change done on my truck. While I was there, I stopped in at the parts department and spoke to Steve Ulivi to discuss some future work that I wanted to do on my tru my truck. While I was there, I stopped in at the parts department and spoke to Steve Ulivi to discuss some future work that I wanted to do on my truck. He was extremely helpful and knowledgable about what I was going to need to get the job done. It was a pleasure to speak with someone that knew his job so well. You don't get that very often anymore. Thanks for the good work!! Craig W. More
Found dealership through Costco program. The saleman responsed immediately and was very easy to talk to. We would do business with Shuman and this saleman again. responsed immediately and was very easy to talk to. We would do business with Shuman and this saleman again. More
I was experiencing the Jeep "Death Wobble." After several other dealerships diagnosed the problem, I went to Shuman for a tertiary opinion. Not only did they discover that the other dealership After several other dealerships diagnosed the problem, I went to Shuman for a tertiary opinion. Not only did they discover that the other dealerships were incorrect as to the cause of the problem, but they correctly diagnosed the problem. I worked directly with Mr. Weinstein and even though it was a little busy, he was friendly, helpful, and afforded me ample time to discuss my vehicle issues. Mr. Weinstein arranged my repairs such that it only minimally disrupted my daily life. The work was all completed on schedule and at the price quoted. Even with the excellent repair work, it was the personal attention afforded by Mr. Weinstein that will make me a repeat customer. More
The service department at Shuman Chrysler in Walled Lake, MI, is great. The men are helpful, cheerful, friendlym and always do everything they promised and when promised. I feel like my Town & Country gets MI, is great. The men are helpful, cheerful, friendlym and always do everything they promised and when promised. I feel like my Town & Country gets the service it needs at a fair price. I always appreciate the car wash too. More
My salesman John Rossi was very helpful and got us into the vehicle that we were looking for. We had a great experience and would highly recommend John and Shuman to anyone looking for a new Jeep or Chrysl the vehicle that we were looking for. We had a great experience and would highly recommend John and Shuman to anyone looking for a new Jeep or Chrysler product. More
The price of the car was good for the options that I wanted. I was given time to make up my mind without being pushed into buying that day. wanted. I was given time to make up my mind without being pushed into buying that day. More
I ALWAYS have prompt, efficient and friendly service from the service team at Shuman Chrysler Jeep Dodge and would, and have, recommend them. Having 2 jeep wranglers I am a regular customer of theirs. Than the service team at Shuman Chrysler Jeep Dodge and would, and have, recommend them. Having 2 jeep wranglers I am a regular customer of theirs. Thanks guys. More
We had an absolutely wonderful experience with Justin Davis at Shuman's. We had done a lot of research prior to stopping at Shuman's, and we were pretty confident about what we wanted. Justin found us Davis at Shuman's. We had done a lot of research prior to stopping at Shuman's, and we were pretty confident about what we wanted. Justin found us the perfect vehicle and (because we called ahead) had it washed and waiting for us to test drive. The entire experience was extremely pleasant even with several delays (as I believe some of the normal staff was not present). Justin kept us entertained, engaged, and informed. Absolutely wonderful experience, and we'll definitely check with Justin first the next time we're in the market for a new vehicle! More
Great working with Jeremy in leasing my 2012 Grabd cheroke No xx just delivered a deal I was looking for. Completed the transaction fast and easy. Pleasure working with him. cheroke No xx just delivered a deal I was looking for. Completed the transaction fast and easy. Pleasure working with him. More