LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Have purchased two vehicles from this dealership and use the dealership service department. All staff are willing to take time to explain procedures and/or repairs and go out of their way to make sure you the dealership service department. All staff are willing to take time to explain procedures and/or repairs and go out of their way to make sure you as the customer are taken care of. More

I was surprised by the reception I got at this dealership I was surprised by the reception I got at this dealership from the time I pulled in for service, they were friendly, courteous,and smiling. They gave I was surprised by the reception I got at this dealership from the time I pulled in for service, they were friendly, courteous,and smiling. They gave me a time when my vehicle would be ready and beat that time by 10 minuets. While waiting for the work to be done I browsed the showroom,everyone made a point to acknowledge me,I felt like I was an old friend.This dealership is what I would hope all businesses would be like,excellent customer service. I would highly recommend them. More

Nicole was great! I bought a new car early this year and now a used car for my daughter. She is very attentive and listens to what you want and will work to get it for you. I plan to see her this summer f now a used car for my daughter. She is very attentive and listens to what you want and will work to get it for you. I plan to see her this summer for another car. Everyone else I came in contact with was also very helpful and friendly. Their service department is great too! More

Both went out of their way to exceed my expectations. Even when my trade in came up with an ABS brake problem on the day I took delivery of my new vehicle they still made it happen. Even when my trade in came up with an ABS brake problem on the day I took delivery of my new vehicle they still made it happen. More

Mike was a great help. He was able to give me options on what was needed to be done with my car. He also recommended the purchase of multiple oil changes and explained the benefit to me. My repairs were d what was needed to be done with my car. He also recommended the purchase of multiple oil changes and explained the benefit to me. My repairs were done on time and I will recommend the dealership. More

Justin Davis was an outstanding salesman. He was able to get me financing for the vehicle I wanted. There were 2 other dealerships I went to. Unfortuately, they did not have good customer service skills. Mr get me financing for the vehicle I wanted. There were 2 other dealerships I went to. Unfortuately, they did not have good customer service skills. Mr. Davis was friendly and had a caring demeanor about himself. He constantly kept in touch with me to give me updates on the process of purchasing the Chrysler 300. I would defintely recommend Mr. Davis to friends, clients and relatives, when they are ready to purchase a vehicle. The reason I rated all sections a 5, was due to the fact Justin showed professionalism. Jason Purnell More

The dealership was very professional. Other Jeep dealerships thought I was just wanting to test drive vehicles and did not take me seriously. This Jeep dealership took me seriously. Gary Cooper was dealerships thought I was just wanting to test drive vehicles and did not take me seriously. This Jeep dealership took me seriously. Gary Cooper was the best sales person that I could have had. He sat me down and explained every bit of my car, where it came from and the overall costs and savings. He broke down different payments based on how much I used as a down payment and whether I leased or bought it. I would recommend this dealership to everyone of my family and friends. More

I have had five cars at one time at Shuman. I have had many emergencies. They bend over backwords to help me.If I am short of time they expedite my service. many emergencies. They bend over backwords to help me.If I am short of time they expedite my service. More

This is a great place to buy your vehicle, very friendly, no pressure, great deals. All of the staff are great. Ask for James Cunningham he's the guy you want to deal with(not that everyone else isn't great) no pressure, great deals. All of the staff are great. Ask for James Cunningham he's the guy you want to deal with(not that everyone else isn't great). This is our 2nd new car purchase in 6 months and we got a even better deal this time. It's a drive from where we live but worth every mile. When i got my truck i had a problem getting out there, to my amazement they delivered it, lock, stock and barrel, vehicle, paperwork then even brought the plate. Do yourself a favor and check this place out. More

John Rossi went above and beyond to help us get the new car we wanted. I will to return to Shuman Chrysler Jeep for our next cars without any hesitation. Thank You Karen Ruerat. car we wanted. I will to return to Shuman Chrysler Jeep for our next cars without any hesitation. Thank You Karen Ruerat. More