LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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Shuman Motors Service Department is WONDERFUL. They always greet me in a friendly manner They are ready for me when I bring my minivan in for an appointment and they promptly get it back to me while I always greet me in a friendly manner They are ready for me when I bring my minivan in for an appointment and they promptly get it back to me while I wait. I would never consider going any where else. More
We only buy a new mini-van once every 8-10 years so we are very careful and highly selective. I dropped by Shuman's Chrysler in Walled Lake alone. Jeremy Cheaney greeted me quickly and was so helpful. H are very careful and highly selective. I dropped by Shuman's Chrysler in Walled Lake alone. Jeremy Cheaney greeted me quickly and was so helpful. He took a woman shopping alone seriously....I have had different experiences in the past that were extremely negative shopping by myself for cars. After meeting Jeremy, I came back with my husband. Even after many visits and emails he was very patient and worked to get us THE car. I never felt I was being "sold" something. I felt he was in this big purchase with us on our side. He was knowledgable about the car and honest when he didn't know the information. We trusted him. I have already recommended him to my friends on Facebook! We really liked the 0% for 36 months. We were happy to find our car for this decade at Shuman's in Walled Lake because of their faithful support of the Walled Lake Consolidated School District which our four sons attended. Thanks to everyone a Shumans.....time for a road trip! More
I had researched several vehicles online before making this purchase. Justin was extremely helpful and delivered everything that I had read online. I was pleased with how well the cars on the lot looked this purchase. Justin was extremely helpful and delivered everything that I had read online. I was pleased with how well the cars on the lot looked and how informative Justin was with the features of the car. He was extremely personable and helpful. As I said, I had researched a lot of vehicles online and had been to several dealerships to test drive vehicles and I was pleased with the customer service I received from Justin. More
I walked in to the dealership only expecting to look at trucks and do a test drive. James was very knowlegable and took a lot of time explaining about the changes that Dodge has made to be at the top of th trucks and do a test drive. James was very knowlegable and took a lot of time explaining about the changes that Dodge has made to be at the top of the truck market, and how much value I got for the money. We took a test ride and Suman came back with a deal that I couldn't pass up and am extremely happy with my experience. More
Chris was a great salesman to work with. Worked very hard at getting to the price we were looking for and picked out the vehicle without us seeing it before hand. :) Will be back for future business. Karen B at getting to the price we were looking for and picked out the vehicle without us seeing it before hand. :) Will be back for future business. Karen Bruns More
Great customer service and did everything they could to help me out. Very prompt and was able to help solve problem in an efficient manner at a low cost. help me out. Very prompt and was able to help solve problem in an efficient manner at a low cost. More
As always, fast, very personable, and wouldnt go anywhere else. Will return soon for tires and a service. Guys who are in the service department are all pleasant, and knowledgeable anywhere else. Will return soon for tires and a service. Guys who are in the service department are all pleasant, and knowledgeable More
Shuman's has been taking care of my two Dodge vehicles over the last five years. They have always treated me with respect and do very good work. I really appreciate the service that Mike Johnson has giv over the last five years. They have always treated me with respect and do very good work. I really appreciate the service that Mike Johnson has given me, explaining what work was done and did it very well. Very friendly dealership to do business with. Thanks for everything. More
Chris made my experience with Shuman very pleasant and easy. Not only was he extremely friendly, he is very consciousness. He kept in close contact with me, even though I was in Chicago during most of th easy. Not only was he extremely friendly, he is very consciousness. He kept in close contact with me, even though I was in Chicago during most of the process. I had 100% confidence knowing that Chris was getting me to best deal possible and that the deal would be seamless. More
I had been looking for a car for a long time and was lucky to work with Bryan McCoy. He was very helpful, professional and demonstrated great patience. He answered all of my questions and was very effic lucky to work with Bryan McCoy. He was very helpful, professional and demonstrated great patience. He answered all of my questions and was very efficient. Thank you again Bryan and everyone over at Shuman for a wonderful experience and a great deal! More