LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Lease of first new Chrysler product that I have ever owned. New Dodge Durango, Salesman was Jeremy Cheney and he did a terrific job! I would certainly send more business his way when possible. He i owned. New Dodge Durango, Salesman was Jeremy Cheney and he did a terrific job! I would certainly send more business his way when possible. He is a credit to his profession, very honest and everything happened exactly as is was supposed to. Had to order a new car, came in about four weeks and all pricing was exactly as stated. D.J.the financial representative did a very nice job,, organized and did not waste any of my time. Overall experience was EXCELLENT ! Dan O. More

Sarge in the used vehicle department was great to work with, a gentlemen and a professional in every way. He went out of his way to make sure I was a satisfied customer. with, a gentlemen and a professional in every way. He went out of his way to make sure I was a satisfied customer. More

Sarge was very helpful and accommodating to my wants and needs. The price and extended/other warranties were nice additions. All employees were very helpful. needs. The price and extended/other warranties were nice additions. All employees were very helpful. More

A truly wonderful buying experience!! Our salesperson Jeremy is a man of his word. We have bought many vehicles over the years and this was the best buying experience. He was kind, honest and he wanted t Jeremy is a man of his word. We have bought many vehicles over the years and this was the best buying experience. He was kind, honest and he wanted to earn our business, which he did by beating everyone's price. I recommend Jeremy and Shuman to any one looking to purchase a vehicle. He was patient with us as we took our time making a decision and never once pushed. I can not say enough great things about Jeremy. The combination of price and customer service was perfect! Thank You Jeremy!! More

Overall experience was very positive. Our salesperson, Doug, was very honest and straight forward, and frankly, despite buying cars from Chrysler for 25 years, we have not had such honesty. It is truly a Doug, was very honest and straight forward, and frankly, despite buying cars from Chrysler for 25 years, we have not had such honesty. It is truly appreciated. He followed up with us well, and was very pleasant to work with. We will definitely be back! Thanks! More

Mike listened to my vehicle problems/rented a vehicle for me and fixed all my problems. He's customer oriented and followed up with my concerns. me and fixed all my problems. He's customer oriented and followed up with my concerns. More

Mike was standing & waiting for me as I pulled in to the service dept. Did not have to wait for a sales mg. Made sure I got a ride home instead of waiting around. Called with an update on what service the service dept. Did not have to wait for a sales mg. Made sure I got a ride home instead of waiting around. Called with an update on what service needed to be done & followed thru with action. Very pleased with the attentiveness of the service dept. & especially Mike Weinstein. Would not hesitate to bring my vehicle back in for quick & accurate service. More

Mike Weinstein was wonderful. He is a caring individual and our service was done in a timely and professional manner. With service like this, we are very satisfied to be back at Shuman Chrysler in Walled and our service was done in a timely and professional manner. With service like this, we are very satisfied to be back at Shuman Chrysler in Walled Lake. Thank you More

I have been going to Shuman for over 3 years now. We have bought two used Cherokees from there and take them in for service on a regular basis. We have always experienced great service and friendly, hel have bought two used Cherokees from there and take them in for service on a regular basis. We have always experienced great service and friendly, helpful employees! More

Our experience at Shuman was wonderful! We could not have asked for a better experience throughout the entire process: from our first visit, to test driving vehicles, to answering questions, to picking up th asked for a better experience throughout the entire process: from our first visit, to test driving vehicles, to answering questions, to picking up the vehicle. Shuman also gave us a fair value for our trade-in and made the trade-in process very easy for us. Bryan McCoy was an absolute pleasure to work with. He was knowledgeable, friendly and very easy to get ahold of. Bryan listened to what we were looking for and was able to get us into the exact Jeep that we wanted and needed. The best part about working with Bryan was that he was not your typical pushy salesman; he answered all of our questions and gave us as much time as we wanted and needed to make our decision. Their customer service and knowledgeable sales staff truly puts Shuman above the rest. This will be our first stop for future car purchases! We can`t thank you enough Bryan! More