LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Terrific group!!! I cannot explain how happy I am with these guys and the dealership!!! I thought no way would I be able to get into a Jeep right now, but they helped m I cannot explain how happy I am with these guys and the dealership!!! I thought no way would I be able to get into a Jeep right now, but they helped me and figured out a plan to get me there even though I needed a co-signer. They were super quick and got to the point of what I wanted and did not want. Thank you all so much and especially my terrific salesmen Jonas Diaz 😆 More

Leasing a new Jeep Amy was very helpful in working with me to get a new Jeep Grand Cherokee. She assisted in finding the vehicle and lease options best suited for my spe Amy was very helpful in working with me to get a new Jeep Grand Cherokee. She assisted in finding the vehicle and lease options best suited for my specifications. My experience in the dealership was quick and easy. More

Living the american dream. I went to Shuman Chrysler Dodge Jeep Ram with my friend to make our dreams come true and decision to choose this dealership was a bullseye! Allen was I went to Shuman Chrysler Dodge Jeep Ram with my friend to make our dreams come true and decision to choose this dealership was a bullseye! Allen was very helpful and knew exactly what we needed. Next year I’m going to look for a new minivan and I can already assure everyone that I will visit this place again. Best staff and best prices I was able to find! More

Excellent experience I had an excellent second experience getting a Jeep at Shuman. My salesman took care of many of the details ahead of my visit. The finance officer als I had an excellent second experience getting a Jeep at Shuman. My salesman took care of many of the details ahead of my visit. The finance officer also expedited my time. I love my new Jeep Cherokee. I would highly recommend the Shuman dealership. More

Service Was able to drop off truck early to ensure i would receive it that same day. Make the drop off and pick smooth, along with making sure everything I as Was able to drop off truck early to ensure i would receive it that same day. Make the drop off and pick smooth, along with making sure everything I ask for the truck was done. I highly recommend Mike Weinstein in the service area! More

Lease of Jeep Cherokee Worked with Ross to order the Cherokee equipped with the specific options that I wanted. The vehicle was built and delivered in a reasonable amount o Worked with Ross to order the Cherokee equipped with the specific options that I wanted. The vehicle was built and delivered in a reasonable amount of time. It was definitely worth the wait. I am very pleased with the vehicle and the service.. More

Safety recall on my Chrysler 300S Alloy Edition This recall was done in less time than promised. Both Dean Decker, Service Advisor, as well as, Dave Carlisle, The Service Manager were personable, This recall was done in less time than promised. Both Dean Decker, Service Advisor, as well as, Dave Carlisle, The Service Manager were personable, professional & polite! Who could ask for anything more? More

Defective part replacement Chris Graham had detailed knowledge of the product and quickly recognized the problem to fix. His courtesy and help to make a timely vehicle repair w Chris Graham had detailed knowledge of the product and quickly recognized the problem to fix. His courtesy and help to make a timely vehicle repair was outstanding. Chris is a definite asset to Shuman Chrysler Jeep. Would enjoy working with Chris in the future for any other service requirements we need for our truck done by this dealer. More

Wonderful experience James made the car buying process enjoyable. He worked through a few hiccups and took all the stress out of the process. He was able to find exactly w James made the car buying process enjoyable. He worked through a few hiccups and took all the stress out of the process. He was able to find exactly what vehicles I was looking for and from there we were able to zero in on the vehicle I ended up purchasing. He’ll treat you like family and work tirelessly for you. I’d recommend him to anyone. More

Customer Service Excellence I have taken my vehicles for regular maintenance and repairs for several years. The staff has always been helpful in explaining any issues. During a r I have taken my vehicles for regular maintenance and repairs for several years. The staff has always been helpful in explaining any issues. During a recent series of visits for AC repair, my service advisor, Mike Weinstein, went out of his way to make sure I had a vehicle to use and explain what was needed for the repairs. The entire service dept goes out of their way to make sure I'm a satisfied customer. I will continue to have my vehicles serviced at Shuman and look forward to my next purchase based on the reputation of the service folks. More