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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

July 13, 2018

Nice and Easy My wife and I met with Gary Cooper and agreed to purchase our new Chrysler Pacifica within about an hour. The process went smoothly and the price see More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
Jul 16, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We love hearing feedback like this, Tim! We're grateful to know that you didn't feel the need to shop around and found what you needed at Shuman. Thank you for choosing to buy your Pacifica with us!

July 12, 2018

Wonderful experience!!! Jonas is on top of his game! He was kind, informative and persuasive! I would recommend him as my car salesman to my friends and family! I am so happy More

by Speech1275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas Diaz
Jul 16, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You're welcome! Thank you for the recommendation regarding Jonas. He was happy to help you behind the wheel of a new 2019 Cherokee! Enjoy your new ride!

July 11, 2018

Incredible customer service Mike Weinstein and his technician, Chris O. did an amazing job of servicing our Pacifica and getting it back on the road much quicker than I anticipat More

by billyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Chris O.
Jul 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Wow! What an awesome review, thank you, Billy! Shuman CDJR is thrilled to hear that you always leave with a positive experience, thanks to Mike, Chris and the rest of our team. Our customers deserve to know that we value their time and their vehicle. It's always a pleasure to do business with you! Enjoy your trip to Saugatuck! Please don't hesitate to let us know how we can help you in the future, we look forward to your next visit!

July 11, 2018

New Sales I had been working with Garret Vizzini for few weeks on a new Car Lease. He was been so helpful in providing me various options that fit budget. He More

by sramamu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Vizzini
Jul 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! Thanks for choosing Shuman to purchase your new Pacifica, all the best and let us know whenever we can help you again!

July 11, 2018

Great Experience My sales man Mike Yezak and GM Chris Brough were excellent, from leasing me a car to explaining all of my options and all of the features of the van. More

by Joe Boulus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brough, Mike Yezak
Jul 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Joe, thanks for letting us know about your experience! We're happy to hear it was a positive one and that you're enjoying your new Pacifica!

July 11, 2018

Amy Luoma - If only all sales people could be more like AMY Amy is the best sales person I have ever worked with, and if all sales people could be like her, we would be excited about getting new vehicles. Amy More

by JohnWillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jul 16, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Wow! Thank you for the feedback on your experience with Amy! Amy was happy to work with your schedule and make sure that you were happy in your new vehicle. We agree - we're definitely lucky to have her! Thank you for the recommendation, John! Please let us know if there is anything else we can do for you!

July 10, 2018

Recall Repair Brought my Jeep in for a recall. Checked in by Mike Weinstein was quick, friendly and efficient. I was told it would take about 45. Was pleasantly More

by LBur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein & Pat J Service Tech
Jul 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your review, we greatly appreciate it! It's important for our customers to know that we value their time, so we are thrilled to hear that Mike and Pat were able to take care of you and your Jeep and deliver such a pleasant service experience! Please don't hesitate to let us know if there's anything else we can do for you in the future!

July 10, 2018

Great overall exprerience They did everything to accomadate my schedule. He came home to get the lease signed and than took care of my lease return. Loved leasing with him More

by Gokul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hacker
Jul 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your review! We are thrilled to hear that Steven and our team were able to give you such an enjoyable and easy car buying (and lease returning) experience. We hope you're enjoying your new car! Please don't hesitate to let us know if there's anything we can do for you in the future!

July 10, 2018

Purchase used vehicle I would recommend going to see Earle Braley if you plan to purchase a used car. He was very informative and a real gentlemen. If was a pleasure to d More

by LAM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Earle Braley
Jul 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for your kind review! We are pleased to hear that Earle was able to provide such a quality car buying experience for you. It's a pleasure to do business with you as well. We hope you're loving your new car! Please feel free to let us know if there's anything we can do for you in the future!

July 10, 2018

Always Impressed I am always impressed with the timelines, efficiency and friendliness of the entire staff! I will definitely be contacting Amy Luoma for my next lease More

by kaylamac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham, Amy Luoma
Jul 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you Kayla for your review! We truly value giving our customers a pleasant service experience, and are thrilled to hear that Amy was able to impress you with that. We look forward to your next visit! Don't hesitate to let us know if there's anything we can do for you until then!

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