LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

These gentlemen were very helpful, explained in detailed to my understanding what was wrong and needed to be repaired on my car. They were very pleasant and did whatever they could to make my experience ea to my understanding what was wrong and needed to be repaired on my car. They were very pleasant and did whatever they could to make my experience easy. I would highly recommend this dealership and this service department. More

I had been to several dealerships looking for a used car in a certain price range and mileage. Sarge was the first sales person to hear my request and show me vehicals that were what I was looking for. When in a certain price range and mileage. Sarge was the first sales person to hear my request and show me vehicals that were what I was looking for. When I desided on a car he went above and beyond on in every way to make the process easy and convenient. I got an awesome car and a great deal! Sarge is the best, and everyone was very nice and helpful at Shuman Used Cars! More

My advisor gave me information about the schedule of maintenance on my car which gave me piece of mind, that I was keeping the schedule of that maintenance up to date. He was very friendly and I felt I maintenance on my car which gave me piece of mind, that I was keeping the schedule of that maintenance up to date. He was very friendly and I felt I could ask questions and not feel stupid. The car was clean when it was returned to me and I feel the tech who serviced my car had pride in his job and even though I could not see what he did I felt it was done with quality. More

James took care of me. I leased a 2012 redline red Dodge Charger. It's one of the best cars I've ever leased and he took care of me very good. Make sure you go to him if you go to this dealership! Charger. It's one of the best cars I've ever leased and he took care of me very good. Make sure you go to him if you go to this dealership! More

Never had a positive experience buying/leasing a car until now. There wasn't any moment during my time at Shuman that I felt like Mr. Nicles was trying to push me into buying something that wasn't righ until now. There wasn't any moment during my time at Shuman that I felt like Mr. Nicles was trying to push me into buying something that wasn't right for me. I was relatively straightforward with him on what my budget was and he stayed in synch with that in what he showed me. Also, it was the first time the Manager didn't make me wait for long periods of time during price negotiations. Chuck was quick with a response whenever a question needed to go to him, so time wasn't wasted on unrealistic expectations. That was greatly appreciated. Shuman was recommended to us by our neighbors, and we were not disappointed. We will definitely recommend Shuman and Joe Nicles to our acquaintances who are in the market for a new or used car. More

Mike is one of the most professional, friendly and courteous Service Advisers I have ever dealt with. They correctly diagnosed my problem and went the extra mile to find the necessary replacement p courteous Service Advisers I have ever dealt with. They correctly diagnosed my problem and went the extra mile to find the necessary replacement part at another dealership, because it was backordered from Mopar. I was also dropped off and picked up at my home in a very exeditious and professional manner. I also thought their charges were very reasonable for the work that was done. My vehicle now runs perfectly. More

I was really impressed they were friendly and professional. They went the extra mile to make sure everything was taken care of and in a very timley manor. I would highly recommend them. professional. They went the extra mile to make sure everything was taken care of and in a very timley manor. I would highly recommend them. More

He was a very good sales person.He was very friendly and personable.He was also greatly helpful,able to answer all of our questions. personable.He was also greatly helpful,able to answer all of our questions. More

I am extremely pleased with the service and effort that was put into purchasing a new vehicle with this dealership. Corey and John really worked hard for my business, with the knowledge that I usually buy was put into purchasing a new vehicle with this dealership. Corey and John really worked hard for my business, with the knowledge that I usually buy all my cars and had one lined up with AL Serra of Grand Blanc. There wasn't any pressure and for the first time purchasing a car, and I actually did not feel stressed out at all with the help of these two people. I canceled my car with Al Serra that I was looking into and felt very confident with the help of John and Corey that I was making the right decision to work with these guys. I am appreciative and grateful for all their efforts. I am looking forward to driving my new Jeep Patriot. It will be a whole new experience considering I have ALWAYS bought GM products. Thank you. Michele Schultz More

Sergey PeschWas very helpful. Even this is my 4th Chrysler van, he took the time to explain all the new features. He even found a van with a DVD player instead of the original one that was picked out Chrysler van, he took the time to explain all the new features. He even found a van with a DVD player instead of the original one that was picked out for me. I have also been impressed with Shumans sevice dept who I have dealt with before. I would recommend this dealer and salesman to my friends and family. More