LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Responsive clear communication Team effort by two experienced sales consultants Steve Hacker and John Ormsbee to answer all my questions and get me into a new vehicle right for me. Team effort by two experienced sales consultants Steve Hacker and John Ormsbee to answer all my questions and get me into a new vehicle right for me. More

Great Very easy, fast and got a deal that fitted what I want. John Xia made the whole process smooth and Was able to find the right car in a few minutes. Very easy, fast and got a deal that fitted what I want. John Xia made the whole process smooth and Was able to find the right car in a few minutes. More

2019 ram Allen Myers was my salesman. He found me the truck I was looking for. He Had to do a dealer trade to get the one I wanted. Then sent someone to the Allen Myers was my salesman. He found me the truck I was looking for. He Had to do a dealer trade to get the one I wanted. Then sent someone to the dealership Indianapolis to pick it up and drive it back.. He really went the extra mile. More

Mike Yezak is the Best Mike Yezak was honest, knowledgeable and efficient - can't ask for much more than that. Thanks to Mike, we brought home a vehicle that fits our needs Mike Yezak was honest, knowledgeable and efficient - can't ask for much more than that. Thanks to Mike, we brought home a vehicle that fits our needs in a hurray. More

Excellent experience each time I had contact with Dean D. I gave Shuman the excellent rating because Dean was very professional and clear; no doubt this is how everyone is at Shuman. The experience of gettin I gave Shuman the excellent rating because Dean was very professional and clear; no doubt this is how everyone is at Shuman. The experience of getting my automobile serviced was much easier and faster than I thought. This was the first time I brought my car to any dealership for service. More

Great Customer Service! After weeks of driving around with a broken stereo, I ordered one off Ebay and it needed an anti-theft code. YouTube videos, forums and friends' sugge After weeks of driving around with a broken stereo, I ordered one off Ebay and it needed an anti-theft code. YouTube videos, forums and friends' suggestions later I ended up at the dealership for help as my last resort. Tim was able to help me right away, and after some time we were able to set up my stereo! GREAT service. GREAT service advisor. Friendly. Fast. More

Thanks to Mike Yezak We were planning to get 2019 Jeep Cherokee and contacted many dealers nearby. Mike was the best, he responded quickly and was of great help in getting We were planning to get 2019 Jeep Cherokee and contacted many dealers nearby. Mike was the best, he responded quickly and was of great help in getting us the best deal possible for the car that we were looking for. I would highly recommend getting in touch with him if you are shopping at Shuman for a new car. More

Thanks To Jonas Diaz I was given the job of doing the leg work before my husband agreed to come along. So, I was alone when I walked into the Shuman dealership. I went pas I was given the job of doing the leg work before my husband agreed to come along. So, I was alone when I walked into the Shuman dealership. I went past four salesmen, standing and talking to each other and another sitting at his desk. I wasn't even acknowledged! I wandered, read stickers, and generally stopped at each car. It wasn't until I got around the corner and was looking at the Renegade that I wanted that I heard , "May I help you?" When I turned around, there was this young man, on the phone, smiling at me. He was obviously leaving a message on someone's voicemail as he held up the "Just a moment finger..." to me. He hung up and greeted me with a handshake. He listened to me and found the car I wanted. He may be young, and fairly new, and a tad inexperienced, but HE is the reason I didn't walk out of Shuman's to another dealer. More

No Pressure Decided to buy a used car this time meeting certain criteria , James Lange was spot on and very knowledgeable. Was very helpful with test drives and a Decided to buy a used car this time meeting certain criteria , James Lange was spot on and very knowledgeable. Was very helpful with test drives and advice. Steve Smith worked in a deal for a tow hitch installed at no charge with purchase of Jeep Cherokee. Mike Weinstein in Service made sure this happened... Good Job More

Snazzy New(er) Vehicle For My Wife Jordan Dixon was very polite, patient, and professional throughout the whole experience, and made the buying process a pleasurable one. My wife and I Jordan Dixon was very polite, patient, and professional throughout the whole experience, and made the buying process a pleasurable one. My wife and I are very grateful to Shuman Chrysler Dodge Jeep Ram and their staff for helping us find the very vehicle that my wife wanted, which was very important to us. My wife's vehicle had been totaled earlier in the year which was a tragic loss for her as it was the first new vehicle she had ever owned, and the acquisition of her Mango Tango Orange 2015 Jeep Cherokee Trailhawk has helped to ease her loss. Lastly my wife especially liked the salesperson Jordan Dixon because of his red hair (sorry Jordan, she wanted to make sure that I mentioned that in the review). More