LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

I want to say that James Cunningham made us feel like we were only persons important to him from the moment we walked into the show room the 1st time. He was very thorough in his explanation of the vehicle were only persons important to him from the moment we walked into the show room the 1st time. He was very thorough in his explanation of the vehicle. He was very knowledgable about each vehicle we looked at and went out of his way to make sure we understood every step along the way. He was also very thorough in explaining how all the features on the vehicle worked. He took us to our home to make sure the vehicle would fit into our garage due to the length of the vehicle. I would have not problem recommending him to any friend for considering him and his company in their next purchase of a new vehicle. More

I had a small complaint that I recently posted earlier however that issue was resolved promptly. I received a call from the General Manager of the dealership wanting to address my concerns. I have to say however that issue was resolved promptly. I received a call from the General Manager of the dealership wanting to address my concerns. I have to say I was impressed the fact he took time to listen to my frustrations. There is no doubt in my mind his intentions in truly resolving my issues which many places fail to do. I was fully satisfied of the overall outcome. As no dealership is going to be perfect but the effort to make it right was good enough for me to keep me as a customer. More

The dealership was fantastic! From the scheduling (Next day, no problems) to the personnel at check-in and the techs themselves, we were treated with the utmost respect and courtesy. I will certainly retur day, no problems) to the personnel at check-in and the techs themselves, we were treated with the utmost respect and courtesy. I will certainly return here the next time I need service. More

The whole transaction was easy and they work with me to reach an agreement. Good service and friendly treatment. Overall I'm satisfied with the service. reach an agreement. Good service and friendly treatment. Overall I'm satisfied with the service. More

Ryan was great making the new car buying experience enjoyable. Price negotiations were possible. Numbers were openly laid out. No hidden fees etc. No surprises. Fiendly, knowlegeable. enjoyable. Price negotiations were possible. Numbers were openly laid out. No hidden fees etc. No surprises. Fiendly, knowlegeable. More

After being jerked around by Tom Holzer Ford for 10 days on a new car price and a trade-in value, I went to Shuman Chrysler Jeep. I was met at the door by James Cunningham in Sales. In just one hour(!)James on a new car price and a trade-in value, I went to Shuman Chrysler Jeep. I was met at the door by James Cunningham in Sales. In just one hour(!)James and I had an agreement on a new Jeep and the trade-in value on my Lincoln MKZ. Shuman offered me over $1,000 more on my LINCOLN trade-in that the Ford dealer would. And, my payments for the same lease are over $100 below what Ford would give me on a new Edge. Not only do I recommend Shuman Chyrsler Jeep for anyone interested in getting a good deal, I will be visiting James and buying my next Jeep from Shuman as soon as my current lease expires. T. Quinn Novi More

Joe was very helpful in finding the right car/truck for me. He searched other dealers to find the black jeep I was working for. He told me about the service costs as well which was nice. me. He searched other dealers to find the black jeep I was working for. He told me about the service costs as well which was nice. More

Great Experience. No complaints. Visited the dealership once and handled virtually the entire deal over the phone. Went back to sign the paperwork an ddrive it off. Very professional once and handled virtually the entire deal over the phone. Went back to sign the paperwork an ddrive it off. Very professional More

Had a great expirience! John was great and I got deal! He had a lot of knowledge on the product and on great serivce. Will defiantly recommend this dealer and John. had a lot of knowledge on the product and on great serivce. Will defiantly recommend this dealer and John. More

Gave us the best possible deal, he good. Very friendly and great to work with. Vehicle delivery was made easy, ready to go and quick. and great to work with. Vehicle delivery was made easy, ready to go and quick. More