LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

I took my vehicle in for an oil change and tire rotation. I also needed to have the window switch on my driver's side door inspected as I believed it to be going bad. The job was done in a quality manner a I also needed to have the window switch on my driver's side door inspected as I believed it to be going bad. The job was done in a quality manner and Mike kept in touch with me throughout the process. More

I'm from Flint, and found the car (& dealer) by accident, while riding my motorcycle about a month ago; I checked on autotrader.com and seen it was still available (at a lower price), so I sent an accident, while riding my motorcycle about a month ago; I checked on autotrader.com and seen it was still available (at a lower price), so I sent an email to the dealer inquiring about it (2010 pt cruiser), and purchased it...Most of the work was done on friday afternoon (over the phone/internet), so all I had to do was drive down saturday morning to pick the car up...I originally was going to purchase the car saturday morning, and pick it up monday evening, but after thinking about the distance and time the dealership is from my house, I wanted to make the deal friday, and steve (smith) was able to do it, mostly over the phone & through the computer, thanx. More

Christine and Greg were extremely supportive and friendly, they provided all the needed information to ensure a wonderful experience of purchasing my new vehicle. They also made use of technology to friendly, they provided all the needed information to ensure a wonderful experience of purchasing my new vehicle. They also made use of technology to ensure a easy flow of information that made the impact of waiting during the processing of paper work easy to deal with. More

Shuman has a great service department! Scheduling is easy, and they always do a great job. In particular, Mike Weinstein is always extra helpful, accommodating my busy schedule so that I can get in and easy, and they always do a great job. In particular, Mike Weinstein is always extra helpful, accommodating my busy schedule so that I can get in and out quickly. I really appreciate Mike's customer service--thank you! More

Even though living in Florida Don was great to work with. He was on top of what I needed and took care of everything over the phone. I appreciate how he handled the sale and the follow up has been awesome! N He was on top of what I needed and took care of everything over the phone. I appreciate how he handled the sale and the follow up has been awesome! Not to mention the Jeep Grand Cherokee I bought is awesome. Thanks again Don! More

All of the employees I dealt with were very friendly. Mike was very helpful, and paid attention to what I wanted. I appreciate the fact that I was not pressured into purchasing extras I was not interest Mike was very helpful, and paid attention to what I wanted. I appreciate the fact that I was not pressured into purchasing extras I was not interested in (tho I was made aware of them). I would be happy to refer friends to him and Shuman in the future. More

Excellent Service, went the extra mile to help...simply outstanding service, workmanship, and customer courtesy!Johnny and Derrick are outstanding mecanics...everything turned out GREAT and I AM COMPLETELY outstanding service, workmanship, and customer courtesy!Johnny and Derrick are outstanding mecanics...everything turned out GREAT and I AM COMPLETELY SATISFIED and will always come back for any future swervice on my car! More

My experience at Shuman Dodge was very different than what I expected. There wasn't any pressure or promotional hype. I was able to test drive every vehicle I wanted in order to decide exactly what I wan what I expected. There wasn't any pressure or promotional hype. I was able to test drive every vehicle I wanted in order to decide exactly what I wanted to buy, if I wanted to buy. I changed my mind between new and used 50 times and my sales guy was extremely patient during the process. He wasn't that pushy sales guy cliche that you'd expect, he was honest and very down to earth. It was like buying a car from a friend. More

my experience with shuman chrysler has been customer service at its best. mike dropped off a car for a night for me to test, and took my car back for appraisal. he found the exact car that I wanted, goi service at its best. mike dropped off a car for a night for me to test, and took my car back for appraisal. he found the exact car that I wanted, going above and beyond what was required of him. he even came to my house with the paperwork for my signature, and then had the car delivered to my house while I was on vacation so that it was there when I came back! Excellent, excellent work. I highly recommend mike and shuman for all of your used a new card mean More

Mike was most helpful! I called for the name of a towing company they used when my Jeep died. He suggested trying to "jump" the car before calling for a tow. I did and was able to drive it to the dealership company they used when my Jeep died. He suggested trying to "jump" the car before calling for a tow. I did and was able to drive it to the dealership, saving substancial money. They discovered that my battery was dead, and replaced it within an hour. Larry H. the tech did a great job ! More