LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

After searching online and comparing, I came to realize the best deals were the ones closest to where I live. I walked in "out of the blue" and met James as I was looking at Jeeps. I returned the next da the best deals were the ones closest to where I live. I walked in "out of the blue" and met James as I was looking at Jeeps. I returned the next day, very easily worked out a deal and drove home in my new Wranger. There was absolutely no pressure or issues as I was presented with the deal I wanted. Many thanks!!!! More

My husband and I have been using this dealership for years. People are always friendly and helpful both on the sales floor and in service. They do a great job! years. People are always friendly and helpful both on the sales floor and in service. They do a great job! More

Friendly and knowledgeable sales staff selling high quality used vehicles at a very competitive price that is willing to respond to reasonable customer requests and then fully deliver upon what they ha quality used vehicles at a very competitive price that is willing to respond to reasonable customer requests and then fully deliver upon what they have agreed to eliminating the typical used car purchase hassle. More

Nicole Pommerville was the best thing that happened to us in we can't remember when. She made us feel we were the only people in the world that mattered. Nicole was so so patient with us..Making sure we un in we can't remember when. She made us feel we were the only people in the world that mattered. Nicole was so so patient with us..Making sure we understood everything.She insists we come back in a couple weeks just so we can go over everything again to make sure we understand and are utilizing all the equipment correctly. This is the first Chrysler we have ever owned plus our first new van in 10 years...We love it!!!! It's like stepping into an airplane cockpit..we will expect to receive our pilots licence when the instructions are completed. Shuman is very fortunate to have such a qualified employee but I am sure they already know that!!!!! More

This is the third jeep dealership I came to, and saved he best for last. John Rossi was not only friendly and helpful, but made me real comfortable when giving me information on the vechile. Can't wait to se best for last. John Rossi was not only friendly and helpful, but made me real comfortable when giving me information on the vechile. Can't wait to send friends and family to John, he will have my business and referrals for a very long time More

Our salesman, Mike Yezak, was outstanding. He was knowledgeable of the product, professional in his conduct, a pleasure to work with (spent nearly 3 hours with us and went through numerous options fo knowledgeable of the product, professional in his conduct, a pleasure to work with (spent nearly 3 hours with us and went through numerous options for us to consider) and very patient. He answered all of our questions and when he needed additional information, he sought out the appropriate person to help us. Chris O...., was also very helpful and knowledgeable in helping us complete the transaction. Shuman continues to demonstrate why they are an outstanding dealership. More

Shuman Chrysler Dodge Jeep Ram was the 3rd dealership that I had visited looking for a Dodge Journey. The other two dealership experiences were negative with unfriendly service. I was happy with my expe that I had visited looking for a Dodge Journey. The other two dealership experiences were negative with unfriendly service. I was happy with my experience and Shuman’s because of the friendly service and how I was educated on different services provided by Chrysler in detail (Gap insurance). After I purchased the vehicle, Mike took the time to explain some of the items that were on my vehicle. Overall my experience was exceptional and I would purchase another vehicle at this dealership. More

John Rossi was very knowledgeable about the products we were interested in. He gave us a good price up front. We didn't have to get 4-5 phone calls from him each giving us a different price as we did wit were interested in. He gave us a good price up front. We didn't have to get 4-5 phone calls from him each giving us a different price as we did with another dealer. He found us a car with the exact features we wanted. I have purchased two vehicles from Shuman and will definitely return there in the future. More

It was a pleasure to work with Nicole, she was both knowledgeable and efficient. What can often be a grueling, drawn out process was made pleasant and simple with her guidance. I am very happy with m knowledgeable and efficient. What can often be a grueling, drawn out process was made pleasant and simple with her guidance. I am very happy with my new car! More

made buying a car very fast and easy thank you so much our daughter loves the car will be back with friends and neighbors to support our local business. our daughter loves the car will be back with friends and neighbors to support our local business. More