
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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Had exactly what we saw on the internet they had on their lot unlike other dealerships. Real clean van and they replaced what they said they would like battery and looked at the brakes as asked. Even was goi lot unlike other dealerships. Real clean van and they replaced what they said they would like battery and looked at the brakes as asked. Even was going to work with bad credit. More
Overall experience excellent! Tremendous communication from all of the employees during the purchasing process. Met every expectation...exceeded! Will be back and refer! Justin went above and beyond! from all of the employees during the purchasing process. Met every expectation...exceeded! Will be back and refer! Justin went above and beyond! More
One of the reasons why I drove 2 hours from Ohio to your dealership was because of Don Goforth. He was very professional and friendly and let me know of your website which had lots of information especiall dealership was because of Don Goforth. He was very professional and friendly and let me know of your website which had lots of information especially pictures of the vehicles which helped tremendously. I am extremely happy with my purchase of my new Jeep Liberty and felt like I received a very good deal. This was an excellent experience and I wasn't stressed out which I tend to be in these types of big purchase decisions. I am confident that this dealership and Mr. Goforth will help me if I have any problems or questions in the future. More
Loved the overall exierience John gave me from the minute I walked in to the moment I signed for my new vehicle. He is very friendly, professional and knowledgable! I never felt pressure of a salesmen but ra I walked in to the moment I signed for my new vehicle. He is very friendly, professional and knowledgable! I never felt pressure of a salesmen but rather that I was working with a friend and that is a huge factor when buying a car. I would HIGHLY recommend anyone to John when in need of a new vehicle. Thanks John for all you did for me. Proud owner of my Dodge Ram, Stefani Hickman More
Christine made the leasing experience excellent. The vehicle was in stock and ready for immediate delivery. The transaction was very smooth and we were quickly able to come up with an extremely fair lea vehicle was in stock and ready for immediate delivery. The transaction was very smooth and we were quickly able to come up with an extremely fair lease payment. I will definatley lease/purchase another vehicle from Shuman Motors because of this great service. More
I have purchased many new cars over the years, and by far this was the most positive experience I have had to date. My wife and I were fortunate enough to have gotten Debra Hooker as our salesperson and she this was the most positive experience I have had to date. My wife and I were fortunate enough to have gotten Debra Hooker as our salesperson and she actually made the experience fun! She was friendly and personable, and most important she listened. She listened to what we were looking for in a car, what our price range was, and brought us a couple of cars to test drive that were exactly what we were looking for. She didn't pressure us or use hard sell tactics and made us feel very comfortable (trust me, that has not been my typical dealership experience in the past). And the price we got on our new car - I still can't believe we got that fully loaded awesome vehicle for that low of a price! It wasn't just Debra either - every single person we encountered at Shuman was smiling and friendly and made us feel at home (shout out to DJ!). It literally felt like we were buying our car from good friends. I have already started recommending Shuman to my friends and family, and they will be the car dealer for my wife and I from this point forward. I just wish we would have discovered them years ago! More
My husband and I had a very positive experience at the Shuman Chrysler Dodge Jeep Ram dealership in Walled Lake. While looking at cars in the back lot, Kevin King walked up to us and immediately assisted Shuman Chrysler Dodge Jeep Ram dealership in Walled Lake. While looking at cars in the back lot, Kevin King walked up to us and immediately assisted us in test driving the cars we were interested in. After test driving three cars in a short period, he took us inside to go through the lease process of the car we were most interested in. Kevin was extremely friendly, professional, and exemplified great follow-up after we were unable to finish the process that day. We returned on the next business day to meet with Kevin and lease our first vehicle. D.J. Daenzer guided us through the dealerships lease paperwork process which was seamless. Both Kevin and D.J. were the reasons our entire experience at the dealership was a successful one! We will definitely be back. More
Making the Deal and puchasing from Kevin was trully seamlesss. It was the best experience I have had at any dealership in a long time. I will return to this dealership for routine maintenance and the n seamlesss. It was the best experience I have had at any dealership in a long time. I will return to this dealership for routine maintenance and the next time I need to lease or buy a vehicle. Kevin is a true proffesional. Lou G. More
James did an excellent job of selling us our Jeep Patriot. Very impressed with his people skills, always following up with us, trustworthiness and the fact he goes the extra mile to please the custo Patriot. Very impressed with his people skills, always following up with us, trustworthiness and the fact he goes the extra mile to please the customer from the start to close of the sale. We would definately recommend him to others or go back there for our next car purchase . More