
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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I walked into Shuman on Wednesday 8-15-12 with some very specific parameters of what I wanted in a 2012 Jeep Wrangler Sport and Ryan Edwards and his sales manager went to work. This was not an easy sale for specific parameters of what I wanted in a 2012 Jeep Wrangler Sport and Ryan Edwards and his sales manager went to work. This was not an easy sale for them, I wanted something that wasn't on their lot so they had to find the one I wanted and then trade with a dealer in another state to get it. By Friday we had a deal put together over the phone and by Monday it was on their lot in Walled Lake, Mi and I drove it away on Tuesday! I cant say enough about the effort Ryan put forth to get this done, great job and very profesional. More
Rick made buying the new Town & Country a pleasant experience. He was very helpfull and informative. I would definitely consider returning to Shumans to purchase another vehicle. experience. He was very helpfull and informative. I would definitely consider returning to Shumans to purchase another vehicle. More
Wanted a specific car and they searched the area for over a week. Being the end of the model year, it was difficult to find just the one we wanted. At last, they found the perfect car for us over over an h a week. Being the end of the model year, it was difficult to find just the one we wanted. At last, they found the perfect car for us over over an hour away and dealer traded for it. They went and got it in one day and delivered it to us. They really try to please the customer! More
Joe Nicles was very helpful and friendly. I feel we received excellent service. Joe took as much time as we required to help explain the features of our new car and set up my bluetooth device. received excellent service. Joe took as much time as we required to help explain the features of our new car and set up my bluetooth device. More
It's always a pleasure to go to Shuman for service. Mike finds an appointment time for me and the car is always completed before the estimated time. The facility is clean and efficient and every staff memb finds an appointment time for me and the car is always completed before the estimated time. The facility is clean and efficient and every staff member is friendly and courteous. They keep my car running and they do not try to sell me services or parts that I don't need. I have done business with other dealerships and they do not begin to compare. More
Kevin was a extremely nice person and made us want to purchase right away. Told us of all rebates available and helped us get to our price point. Even called to make sure we very happy. purchase right away. Told us of all rebates available and helped us get to our price point. Even called to make sure we very happy. More
Nice people. Upfront. Beat another dealer out on price but expected more for trade in. Needs to update service waiting area. Expect we will be back again. but expected more for trade in. Needs to update service waiting area. Expect we will be back again. More
Thank you, once again, for great customer service. I appreciate the time and attention given to my questions and concerns. Steve is great! I will continue to come back for service. appreciate the time and attention given to my questions and concerns. Steve is great! I will continue to come back for service. More
Mike Weinstein is a true gem for your business is advise is always good and he makes me feel like I will never have any problems with my Town and Country. Mike had Larry H,tech work on my car last time and is always good and he makes me feel like I will never have any problems with my Town and Country. Mike had Larry H,tech work on my car last time and all was taken care of. Mike should be thank from the higher ups for a job well done Thank you, Mrs.Michaels More