
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
Filter Reviews by Keyword
By Type
Showing 5,929 reviews
The customer service at Shuman was great! Debra Hooker went above and beyond to make sure that I got a lease in my price range, and got it quickly. Everyone I passed in the facility smiled and was friendl went above and beyond to make sure that I got a lease in my price range, and got it quickly. Everyone I passed in the facility smiled and was friendly. I greatly appreciate that Debra was on the ball when my old car broke down and I needed a new one quickly. The people at Shuman were lifesavers, and I intend to use them again in the future. More
I have always hated shopping for cars in general, and dealing with the stereotypical "used car salesman" in particular. I went to Shuman Motor Sales expecting to do battle with a smarmy, pushy salesman w dealing with the stereotypical "used car salesman" in particular. I went to Shuman Motor Sales expecting to do battle with a smarmy, pushy salesman who would rattle off his prepared diatribe without letting me get a word in edgewise... I was very pleasantly surprised by Justin Davis, who was friendly (without being phony), extremely knowledgeable (without coming across as a stuffy know-it-all), and attentive and available (but still gave me enough space and time to wander around the lot, without checking his watch and making me feel like I was wasting his time if I didn't buy something immediately). Justin's natural demeanor and sense of humor really put me at ease, and I felt very comfortable asking any questions I had about the vehicles I was looking at. When I had started shopping around, I didn't really have a predetermined idea of what I wanted to buy, but I am absolutely THRILLED with the Dodge Journey I purchased from Justin. I got a great price on a wonderful car, and he actually made the whole car-buying experience quite enjoyable- I look forward to purchasing my next vehicle from him, as well. :-) More
Bryan McCoy made car leasing so very easy and fun with great professionalism and customer service, being very responsive to calls and emails and listening to what I was looking for. I particarly liked tha great professionalism and customer service, being very responsive to calls and emails and listening to what I was looking for. I particarly liked that he arranged to buy my existing lease vehcile so picking up my new Jeep was as easy as driving into the dealership with my old car and driving out with my brand new Jeep! Shuman Chrysler and Bryan McCoy are my go to dealership for my future cars! More
we saw your ad in paper and came to lease a truck after talking to mr kings on the phone. he was very information. i have been working on my credit and was not sure if i would be able to lease so mr king talking to mr kings on the phone. he was very information. i have been working on my credit and was not sure if i would be able to lease so mr kings offered to let me apply to see if i can lease one and did not make us wait forever. i could not lease but he still offered to help us and show us around and was very nice to us and did not try to get rid of us right away. he did not waste my time and treated us very good even though we could not lease so i sent my cousin there to get a car from him. we will come back when i can. More
Mr. Steve Smith was friendly, professional, patient, honest, knowledgeable, understanding, and courteous. And took the time to demonstrate exactly what the dimensions and options were on my 2010 Dodge honest, knowledgeable, understanding, and courteous. And took the time to demonstrate exactly what the dimensions and options were on my 2010 Dodge RAM pickup. I will recommend Steve to my friends. More
I have been going to Shuman since 1970 & have always had great srevice. As they have grown & changed they have gotten better & better. This last service was the fastest yet. We have had our cars & va had great srevice. As they have grown & changed they have gotten better & better. This last service was the fastest yet. We have had our cars & vans serviced there for years. We also bought the first Rem truck they sold. They are also very friendly & helpful no matter who you talk to. We like them so much we have sent them a lot of new customers too. More
Came to kyle gordon for help installing my soft top on a 2012 jeep wrangler. He was incredibly knowledgeable & gave me priceless advice/tricks on how to avoid future pitfalls as well as some offroad advice. 2012 jeep wrangler. He was incredibly knowledgeable & gave me priceless advice/tricks on how to avoid future pitfalls as well as some offroad advice. He was extremely thorough & even went over recomended speeds for the different freedom tops (on vs half vs off). Kyle also answered my aftermarket equipment questions & showed me different wranglers on the lot that had the parts i was looking for, i ended up placing my order with schumann for all the aftermarket parts + installs. Awesome experience, first time buyer at schumann, came here because i was unhappy with my other 3 jeep purchases at another local dealer. Will be buying my next jeep at schumann. More
Super fast service! I Was very happy they had the part I needed to replace in stock. Everyone from the advisor to cashier I came in contact with was very friendly and nice. I always bring my Jeep to Shuman needed to replace in stock. Everyone from the advisor to cashier I came in contact with was very friendly and nice. I always bring my Jeep to Shuman when I need something done and always have great service. Thank you! More
I have had a ten year relationship with Shuman Motors because making the purchase of an automobile is made easy and enjoyable by the Shuman Team. I am loyal to the dealership because they provide me and because making the purchase of an automobile is made easy and enjoyable by the Shuman Team. I am loyal to the dealership because they provide me and my family and friends with an outstanding experience. The environment is friendly and courtious, my salesperson Brian McCoy listened to my needs, made suggestions and found the right vehicle at the price I wanted. Brian's knowledge of the product was extraordinary and Chris took the time to explain the outstanding benifs I recieve by shopping at Shuman Motors. Why shop anywhere else! Alan Huet More