LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

the experience at this dealership was incredible! I the experience at this dealership was incredible! I had broke down while driving and had my car towed to the nearest chrysler dealership (to where the experience at this dealership was incredible! I had broke down while driving and had my car towed to the nearest chrysler dealership (to where I was)...the 3 days my car was there was absolutley horrible! THEN.. I pulled my car out and took to to Derek and Mike at... Shuman Chrysler Dodge Jeep Ram.... From the moment I walked into Shuman...both Derek and Mike were very understanding and helpful. they kept my car for 2 days, fixed it and drove it for 50 miles! just to make sure I did not have the same stalling issue. they understood my fears and put my mind at ease. I was so happy with their service I will be sure to go back when I am ready for a new car...and try out the new car sales dept. Thanks Again. More

James Cunningham was very pleasant to deal with, he was honest, and helpful. He listened to me carefully and made good suggestions. I would recommend him and dealer to everyone. honest, and helpful. He listened to me carefully and made good suggestions. I would recommend him and dealer to everyone. More

I gave this dealer a rating of 5 John Rossi and Nick Shiloh were exceptional when It came to the ease of making my deal happen> for example while it takes time at a dealer to get paper work together I w Shiloh were exceptional when It came to the ease of making my deal happen> for example while it takes time at a dealer to get paper work together I was able to make faxes and use the internet and printer for business purposes. Rossi and Nick explained everything in detail and the Sales manager Gary made sure I was extremely satisfied with deal before they printed the paper work most dealers will just put your paper work through to make a buck, this dealer and staff went above the normal procedure to make sure the customer was completely satisfied. More

Nicole is a great dealer. The experience that I had was fast, efficient, and I will definitely return in the future for my next lease/purchase fast, efficient, and I will definitely return in the future for my next lease/purchase More

Easy to work with, great help with making it the best price in comparison to other dealers. Everyone was quite friendly and timly with email responses. price in comparison to other dealers. Everyone was quite friendly and timly with email responses. More

My wife and I both agree that working with Greg and D.J. to purchase our new van was an excellent experience. Greg never pressured us to make any decisions. He answered all of our questions and provided us to purchase our new van was an excellent experience. Greg never pressured us to make any decisions. He answered all of our questions and provided us with several options. I felt like the three of us, together, made the decision on which vehicle to purchase. Greg's goal was to inform us of all our options and to help us make the best decision possible. After 25 years of marriage and having owned several vehicles, this was the best purchasing experience we've ever had. In addition, once we decided which vehicle to purchase, D.J. was outstanding to work with for financing options. He also never pressured us in any way and instead explained all of our options and made the paperwork process go very smooth. More

Sarge was great. He took his time with us and answered all our question. We took the jeep for a very long test drive. We decided we wanted the Jeep. Sarge worked hard and we took our Jeep Liberty home sam all our question. We took the jeep for a very long test drive. We decided we wanted the Jeep. Sarge worked hard and we took our Jeep Liberty home same day. I LOVE MY NEW JEEP.It was very hard giving up my yukon XL. But,the more I drive my new Jeep Liberty the more I love it. Thank you More

Friendly, Professional and Clean delership and details of sale handled correctly and efficiently. Good value for trade in and responsive to deliver a replacement car quickly when in a bind for my wife car n sale handled correctly and efficiently. Good value for trade in and responsive to deliver a replacement car quickly when in a bind for my wife car needs. This is 3rd Jeep product bought from this dealership since 2008. More

John, Chuck, Chris and Gary made it impossible for me not to buy a new car! They got me a great deal on my new Jeep Grand Cherokee and the trade value on my Chrysler 300 was awesome too. Thanks for all of to buy a new car! They got me a great deal on my new Jeep Grand Cherokee and the trade value on my Chrysler 300 was awesome too. Thanks for all of your help. More

Everyone was very helpful. The Shuman staff was courteous and extremely nice. The whole staff in the used car lot appeared very professional. Everybody seemed knowledgeable. It was the best car buying experi and extremely nice. The whole staff in the used car lot appeared very professional. Everybody seemed knowledgeable. It was the best car buying experience I have ever had! More