
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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This is our third purchase from Sarge and we will be back when it is time for number four. He has always treated us well and makes sure that we have what we want and that if there is something that we hadn' when it is time for number four. He has always treated us well and makes sure that we have what we want and that if there is something that we hadn't planned on tried his best to work it out for us. Thanks Sarge!!!!! The price was right, We experienced friendliness from all, If anything is wrong they take care of it, They make us feel like we are "The Customer". More
James was fabulous to work with. He went to bat for us and was truly helpful. We would highly recommend him. My husband used him the first time and now we both bought vehicles from him. I love my new v and was truly helpful. We would highly recommend him. My husband used him the first time and now we both bought vehicles from him. I love my new vehicle. He truly worked in our behalf. More
Ryan and D.J. were incredibly helpful. We had gone to several other dealerships that completely ignored us and could have cared less about obtaining our business. We were referred to Shuman Chrysler, and several other dealerships that completely ignored us and could have cared less about obtaining our business. We were referred to Shuman Chrysler, and used the online chat to contact Ryan. Ryan was very helpful and scheduled an appointment to show us vehicles that would meet our needs and budget. We honestly didn't think we could afford a Jeep, but Ryan assured us he could help us find the right fit. We test drove a Jeep Liberty and were very pleased. It's a perfect vehicle for our family. Ryan and D.J. smoothly walked us through the purchase and finance process. I've never had an easier or more pleasant time purchasing a vehicle. The process was seemless and painless. The customer service at Shuman Jeep is outstanding. Ryan and D.J. are knowledgeable about the vehicles and the purchase process. I can't tell you how nice it is to work with a dealership that actually cares about it's customers. We will definitely keep this in mind as we make our next vehicle purchase in the Spring. More
Excellent follow-up by Nicole for an early turn-in of our 2010 Sebring. She was able to negotiate the return of the four monthly payment remaining in our current lease - to lease a 2013 Chrysler 200. Prior 2010 Sebring. She was able to negotiate the return of the four monthly payment remaining in our current lease - to lease a 2013 Chrysler 200. Prior to this lease, my husband and I have leased five vehicles through Nicole - two Sebrings & three Town & Country Vans. Service Department is also excellent. More
Rick Ralls was a great salesman. Very honest, took appropriate amount of time with us ,gave us a great price, and was very patient with us while we decided on our purchase. appropriate amount of time with us ,gave us a great price, and was very patient with us while we decided on our purchase. More
Ryan did every thing he could do to make my car buying experience a great one. He made sure that I understood every step of the car buying process. I would definatly recommend Shuman Motors to everybody. experience a great one. He made sure that I understood every step of the car buying process. I would definatly recommend Shuman Motors to everybody. More
Stopped by the dealership many times. Kept going back because of Mike. He went over the features of the car many time and made sure my wife and I were getting the car that was right for us. Even after th because of Mike. He went over the features of the car many time and made sure my wife and I were getting the car that was right for us. Even after the sale, I stopped by the dealership a few more times to learn more about the car, and Mike was very helpful in showing me how everything worked. I would recommend Shuman and Mike to my friends or anyone looking to buy a new car. More
Greg and the entire Shuman sales and business team were extremely friendly, professional, and made the experience of leasing a new Town & Country actually enjoyable. After reviewing the pricing options we extremely friendly, professional, and made the experience of leasing a new Town & Country actually enjoyable. After reviewing the pricing options we made an aggressive offer for the van we wanted and the Shuman team was able to meet our target. More
Mike is a great salesman if you want a jeep go to Mike he gives you everything straight no xx and he makes sure to take care of you as fast as possible. I will definitely be recommending Mike to everyone wh gives you everything straight no xx and he makes sure to take care of you as fast as possible. I will definitely be recommending Mike to everyone who is looking for a new car. More