
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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We like dealing with Shuman-this is not the first time we have done business there. James was friendly and helpful, showing us several vehicles and explaining the features on each. He was thorough and his ex have done business there. James was friendly and helpful, showing us several vehicles and explaining the features on each. He was thorough and his excitement in the car we purchased was evident. When we picked up the car, it was spotless and ready to go. We will definitely return when we need another car. More
Very good service at all levels. Sarge made sure we were Very good service at all levels. Sarge made sure we were taken care of. We appreciated his efforts to understand our situation and needs to help us f Very good service at all levels. Sarge made sure we were taken care of. We appreciated his efforts to understand our situation and needs to help us find the right car. More
Aaron helped me out with a hole in my tire. He helped get my tire out of the car and went right to work to fix the problem. This was not even Aarons job he went out of his way to help with out even bein get my tire out of the car and went right to work to fix the problem. This was not even Aarons job he went out of his way to help with out even being asked. He was courteous and eager to help. Even got back to me right away with the outcome of my tire. I appreciate the fast turnaround time and will visit the service dept again in the future. More
Wrong screws were used on car license plate when bought at another dealer. Shuman fixed our problem without an appt. and fixed quickly. Always a good experience when we use Shuman Service at another dealer. Shuman fixed our problem without an appt. and fixed quickly. Always a good experience when we use Shuman Service More
Great Job!! The employees in the service department and friendly and fair. They are quick and get the job done. I would recommend this dealership! friendly and fair. They are quick and get the job done. I would recommend this dealership! More
This has been my 2nd NEW Vehicle purchase from SHUMAN within the past 9 years. Their sales staff(Ryan Edwards)as well as mgt. are very professional, friendly and make you feel very comfortable when makin within the past 9 years. Their sales staff(Ryan Edwards)as well as mgt. are very professional, friendly and make you feel very comfortable when making an IMPORTANT decision on a new vehicle.Shuman is approximatley 35 miles from my home, but well worth the drive. Any potential buyer looking to purchase a JEEP or any other Chrysler product look up Ryan Edwards at SHUMAN you won't regret it! Thanks Guys! Don Smith More
I have purchased six cars from Shuman since 2006. I have always been treated fairly and like family. Their sales and service department have always taken care of me. It is the only place where I would eve always been treated fairly and like family. Their sales and service department have always taken care of me. It is the only place where I would ever purchase a vechile. More
I was very pleased with my overall sales experience that included receiving a good value for trade in + excellent deal on a 2012 Dodge Journey. Since we were returning customers Bryan gave us a special pac included receiving a good value for trade in + excellent deal on a 2012 Dodge Journey. Since we were returning customers Bryan gave us a special package that included warranty protection on tires, exterior paint and key replacement. This made the deal extra special for me. This is a great dealership because they go out of their way to offer you the best deals + great customer service. I will recommend friends and family to check them out for Dodge/Chrysler products. More
My wife and I had been searching for a few weeks for the vehicle that fit out needs. Our credit is in a rebuilding state which made things difficult for us. We searched for the right deal and were burdened vehicle that fit out needs. Our credit is in a rebuilding state which made things difficult for us. We searched for the right deal and were burdened with being approved for vehicles that didn't fit our needs or budget and not being approved vehicles that we felt were right for us. Sarge helped us to find the perfect car, his finance guy got us approved, and we drove away with our new car a couple of days later. More
Our experience was a positive one. Ryan was patient as we took home the quotes and discussed our best options. A fair price was given on our trade-in and we were very satisfied with our lease price. We recom took home the quotes and discussed our best options. A fair price was given on our trade-in and we were very satisfied with our lease price. We recommend this dealership, and Ryan specifically, very highly. More