LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Friendly and welcoming greeting, on time appointment, corrected the problem, cleaned my vehicle and was on my way in under an hour. The waiting area was clean and comfortable. Terrific overall experien corrected the problem, cleaned my vehicle and was on my way in under an hour. The waiting area was clean and comfortable. Terrific overall experience from start to finish! More

John Rossi made the experience shopping for a new car as easy as possible. I highly recommend John and the staff at Shuman. Everybody was very friendly and professional. Thanks John I love my new 300. easy as possible. I highly recommend John and the staff at Shuman. Everybody was very friendly and professional. Thanks John I love my new 300. More

I bought a new car new last year, I had a great experience. Mike helped me last year and so I went back again this week for a new car. He is very professional and helpful. He bent backward to get experience. Mike helped me last year and so I went back again this week for a new car. He is very professional and helpful. He bent backward to get me the best price. He is very honest and sincere. He kept in touch with me throughout the year. It's really very enjoyable working with him in buying a new car. Being a Chrysler retiree, I am so proud to have Mike Yezak a member of the Chrysler family. More

Dave Stamm was excellent to work with in purchasing my vehicle. He very informative, very professional and very friendly. He was extremely helpful in showing me my car, which I love! It was so very ni vehicle. He very informative, very professional and very friendly. He was extremely helpful in showing me my car, which I love! It was so very nice to have such great customer service. More

Kevin was great at making sure that the process had the least amount of stress as possible. He was very knowledgeable and emotionally supportive. I was pleased to see his willingness to explore different o least amount of stress as possible. He was very knowledgeable and emotionally supportive. I was pleased to see his willingness to explore different options of price, models, and color. His very professional and friendly nature helped make the purchase that much more enjoyable. He was even patient when my active toddler provided many interruptions. There was little down time. When test driving, they were busy processing paperwork which was ready when we came back. Even when Kevin recognized that my pregnancy was making me a bit weak and requiring some food, while we were in the office finalizing paperwork, he amazingly made sure that there was a snack available directly thereafter. We are very happy with the overall experience and very excited to enjoy the car that Kevin helped us decide upon. A big thank you to Kevin King! More

We were referred by coworkers and did not regret one second choosing the Shuman dealership. Don was a great pleasure to work with! He was very personable, patient and knowledgeable, and best of all not second choosing the Shuman dealership. Don was a great pleasure to work with! He was very personable, patient and knowledgeable, and best of all not pushy at all. Instead he listened carefully and was able to get us exactly what we were looking for. At the end we left as happy customers with a new Jeep and would come back anytime! Thank you for the great experience! More

The customer service was great. Dave stayed after hours so I could look at the truck and take it for a test drive. The quality of work was great. All the work they did on the truck to get it ready to sell so I could look at the truck and take it for a test drive. The quality of work was great. All the work they did on the truck to get it ready to sell was done well. Everyone that I met was very friendly. The price was also very good. My overall experience was great. More

Jeremy , Jeremy , Was one of the most efficient people i have ever worked with and i lease a new car every thr Jeremy , Was one of the most efficient people i have ever worked with and i lease a new car every three year's.From now on i will defenitley be coming to shueman for all my motoring need's.I am very happy with the jeep i chose . More

Extremely helpful on the phone Saturday, stopped in Monday at 11:00 and out by noon with the exact vehicle that I was looking for.Greg and D.J. were outstandinging, Thanks to everyone!!! Monday at 11:00 and out by noon with the exact vehicle that I was looking for.Greg and D.J. were outstandinging, Thanks to everyone!!! More

Service process was quick and efficient. Mike was very friendly. And the deal for $75 for two tire rotations and three oil changes is a great one. friendly. And the deal for $75 for two tire rotations and three oil changes is a great one. More