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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

September 19, 2018

Amazing to deal with! I will continue to give Amy my business. She works hard and truly addresses all the needs. This is my second vehicle from Amy. Thank you Amy!! More

by Pelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Sep 20, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing the great feedback about Amy! We will be sure to pass it along to her. We look forward to your next visit!

September 18, 2018

New 3 year lease Bringing a foreign two-year-old to dealership is not my idea of fun except when we got there they had a fantastic children's area which helped me focu More

by FirstJeep!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter MacGregor
Sep 20, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the positive feedback! It is fantastic to hear that Peter was so helpful and able to provide you with a great leasing experience. Let us know if there is anything else that we can help with!

September 18, 2018

Great service Dean Decker was very pleasant and efficient. We got our van back quickly. It is always washed after service which is very nice. We appreciate that. H More

by van lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Deckeer
Sep 20, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the great feedback! We strive to make every visit to our service department as pleasant and efficient as possible, and we’re glad to hear that Dean helped to do that for you. We look forward to your next visit!

September 16, 2018

Easy to work with! Allen at Shuman was very helpful and made leasing my new Pacifica easy. He was knowledgeable and patient. All of the people I dealt with at Shuman wer More

by Minivanmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Myers
Sep 18, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

This is wonderful to hear! We try to make each buying/leasing experience as comfortable and informative as possible, so it's great that Allen was able to do so for you! We hope you enjoy your new Pacifica and come back again! Thank you!

September 16, 2018

Love my Jeep Compass Zack Ditchel did a great job facilitating the purchase of my Jeep. Everyone there was friendly and helpful. I would recommend this dealership to anyo More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Ditchel
Sep 18, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you Sherry! We're glad Zack was able to help you out when purchasing your Jeep! We appreciate your business and we hope you reach out to us if you have an future car needs!

September 15, 2018

Awesome! Shuman is an awesome dealership! I work with Amy and she always makes sure to provide me with the best customer service you can get! More

by corinnyoder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Sep 18, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad that Amy is a pleasure to work with! We appreciate your business and we thank you for taking the time to leave a review. Come back soon!

September 15, 2018

Great Service Thanks Mike Weinstein and Kyle for getting by Jeep back to me so quickly. You were able to complete the repair in a single day as opposed to your ini More

by New Jeep Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Winstein & Kyle
Sep 18, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Quick and quality is our specialty! We're thrilled that Mike and Kyle could go above and beyond your expectations! Thank you for reviewing and come back soon!

September 15, 2018

Fantastic! This is our second vehicle we have purchased with Shuman. Tim D. is so helpful, we came in not knowing what we wanted. Should we buy new or used or le More

by carrj&c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Sep 18, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your experience with us! Strong and trustworthy customer service is a value held with very high importance here at our dealership and we're pleased to hear that Tim was able to serve you in that way. Thank you for your business and for taking the time to leave a review. We look forward to seeing you soon! Enjoy your new Jeep!

September 14, 2018

Great service department Erick assisted with a lightbulb change right in the service lane making my stop an easy in, easy out process. He was personable and efficient. Very mu More

by LoveCarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Sep 17, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

LoveCarol, thank you for sharing your experience with us. Erick and all of us here appreciates the 5-star rating. We hope to see you again soon!

September 14, 2018

Great customer service. Went above and beyond. Got exactly what we asked for, for the price we wanted. Very professional and friendly. Made us feel very comfortable, not push More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Sep 18, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

This is great to hear, Laura! We always strive to go above and beyond for our customers so we're glad you felt that way! Thank you for your business!

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