LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Going out of business? I walked in the dealership to look for a car, I noticed like 50% of the lights are not working in the showroom. I have never walked into a dealership I walked in the dealership to look for a car, I noticed like 50% of the lights are not working in the showroom. I have never walked into a dealership for Chrysler or gm or ford that I have been to that had so many lights off I thought the place was going out of business. More

Well that was unexpected. I came to this dealership to check out a Jeep Renegade. I did not expect to actually buy one. I came in as was warmly greeted by Alex Diakonis. We had I came to this dealership to check out a Jeep Renegade. I did not expect to actually buy one. I came in as was warmly greeted by Alex Diakonis. We had a pleasant chat where he asked what I was looking for in a new car and what features were important to me. We went over to the used side and I was shown a Commando green Jeep Renegade. We went for a test drive and I fell in love with the car. I was a bit worried that I would not be able to afford such an awesome ride. Alex worked with me, ran my credit and we were able to make a deal I am very pleased with. I was shocked, amazed, and delighted at how chill and friendly this car buying experience was. Alex was fantastic. I would highly recommend anyone who needs a new ride to go here and talk to Alex, A+ 5 Stars would buy again. More

Great Experience We worked with John Xia - very nice and helpful. Very knowledgeable about the 2018 Jeep Comapass we leased thru Shuman. Would definitely work with Joh We worked with John Xia - very nice and helpful. Very knowledgeable about the 2018 Jeep Comapass we leased thru Shuman. Would definitely work with John in the future More

2nd Lease from Shuman John Xia was a pleasure to work with, he made the process very easy. He knew my vehicle real well and always got back to me if I had any questions pri John Xia was a pleasure to work with, he made the process very easy. He knew my vehicle real well and always got back to me if I had any questions prior to leasing the vehicle. More

SERVICE REPORT HAD CAR IN FOR SERVICE,MIKE WEINSTEIN WROTE ME UP AND FOLLOWED THE CAR WITH PROGRESS REPORTS TILL I GOT IT BACK.HE SEEMS MORE LIKE A FRIEND THAN AN OR HAD CAR IN FOR SERVICE,MIKE WEINSTEIN WROTE ME UP AND FOLLOWED THE CAR WITH PROGRESS REPORTS TILL I GOT IT BACK.HE SEEMS MORE LIKE A FRIEND THAN AN ORDER WRITER More

First lease, excellent experience We appreciated the professional guidance of John, he managed to work out two leases for our family which ended up being just the vehicles we wanted wi We appreciated the professional guidance of John, he managed to work out two leases for our family which ended up being just the vehicles we wanted within our budget. We particularly appreciated his friendly approach, caring and following closely our applications, we did not experience the same at other dealers. This definitely helped us to choose this dealer, even others had comparable offers. We definitely recommend this dealer, in particular John Ormsbee. More

Good prices and Flawless presentation by salesman will make me return for my text purchase. Delivery was also first class! Explanation of everything about the SUV. Mo Flawless presentation by salesman will make me return for my text purchase. Delivery was also first class! Explanation of everything about the SUV. More than I expected! More

Jeep compass This is my third lease from Shumans. I keep returning because of the friendliness of the staff, they respect my price limits and what I can afford, a This is my third lease from Shumans. I keep returning because of the friendliness of the staff, they respect my price limits and what I can afford, and make the experience very easy. More

Quick with quality I usually have to wait a day to get a tire replaced due to inventory and operations back up. Not at Shuman. I brought my car in and they had the tir I usually have to wait a day to get a tire replaced due to inventory and operations back up. Not at Shuman. I brought my car in and they had the tire ready to go. Dean Decker arranged transportation for me so that I could get back to my house because I had a presentation for work to get done. About 2.5 hours later I got a call that my car was ready for pick up and Dean sent the shuttle back to my house to get me. Couldn't have gone smoother. Great experience will continue to use Shuman for servicing my FCA vehicles. More

Positive experience I’m giving them an excellent rating, because I left the dealership feeling ther addressed my issues. They were responsive and very detailed in regard I’m giving them an excellent rating, because I left the dealership feeling ther addressed my issues. They were responsive and very detailed in regards to my situation. I appreciate that the mechanic spoke with me directly and I was able to see what he was doing. More