LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Leased a new Pacifica Had very good experience with Dave, he is honest and transparent, cares about customer needs, got excellent Pacifica L+ at very good rate, he allowed Had very good experience with Dave, he is honest and transparent, cares about customer needs, got excellent Pacifica L+ at very good rate, he allowed me to tell my requirements and gave me the perfect car at a very good rate. More

Jeremy Kenney didn’t push, stayed within my requests Great follow-up without going overboard (bugging). Stayed within my requirements while offering other options for consideration. The new/certified pre Great follow-up without going overboard (bugging). Stayed within my requirements while offering other options for consideration. The new/certified pre-owned team of Jeremy & Steve was exactly what I needed to feel comfortable with my transaction. More

Excellent service visit Schedules service time to bring in my Pacifica for recalls. Scheduled time was 10:30 am Brought my vehicle in at the scheduled time. Was told it wou Schedules service time to bring in my Pacifica for recalls. Scheduled time was 10:30 am Brought my vehicle in at the scheduled time. Was told it would take approx. 1-1/2 hours. Was pleasantly surprised that it only took 40 min. 👍 All service personnel were very courteous Also purchased an extended warranty More

Outstanding customer service I am a very satisfied customer of Shuman dealership. I’ve leased several vehicles from my salesperson Amy Luomo, and each and every time she has excee I am a very satisfied customer of Shuman dealership. I’ve leased several vehicles from my salesperson Amy Luomo, and each and every time she has exceeded my expectations. She is extremely knowledgeable, responsive, professional and dedicated to providing excellent customer service. She is a great salesperson and an outstanding ambassador for the brand and for the Shuman dealership. More

7th Purchase and still satisfied This is the 7th vehicle I have purchased through Shuman and always been treated fairly and with respect. The team here treats you like family and does This is the 7th vehicle I have purchased through Shuman and always been treated fairly and with respect. The team here treats you like family and doesn't use high pressure sales tactics. They make sure the vehicle and the deal fits your needs and finances. I wouldn't go anywhere else. More

Smoothly I gave Shuman Chrysler Dodge Jeep Ram a 5 star because they did a great job in helping me find a vehicle I wanted and were patient with me. I gave Shuman Chrysler Dodge Jeep Ram a 5 star because they did a great job in helping me find a vehicle I wanted and were patient with me. More

Chris was very professional. Chris took considerable time to answer and work out our problems. He expedited a new tire and worked on the problems I was having with answering th Chris took considerable time to answer and work out our problems. He expedited a new tire and worked on the problems I was having with answering the telephone through the dashboard. More

Excellent customer service I had a very positive experience with this dealership-my salesperson, Dave Krause, worked with me to compare prices on both leased and preowned vehicl I had a very positive experience with this dealership-my salesperson, Dave Krause, worked with me to compare prices on both leased and preowned vehicles. He did not try to push me out of my budget, rather he spent the time helping me find a vehicle that fit mine. I had been to 2 other dealerships the day that I went to Shuman, and I appreciate the more direct approach , after I had been told by other dealers that there is a "shortage of cars" and there is an urgent need for me to lease "RIGHT NOW". More