LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Schumann Rocks. I went to four different dealerships and found the best customer service and price at Shuman. Our sales person, Greg Jacobs, was fair and down to ear I went to four different dealerships and found the best customer service and price at Shuman. Our sales person, Greg Jacobs, was fair and down to earth. More

oil change/tire rotation Mike Weinstein was very friendly. He took my car as soon as I pulled into the garage; he asked if I had any van problems they could help with and upd Mike Weinstein was very friendly. He took my car as soon as I pulled into the garage; he asked if I had any van problems they could help with and updated my account; he offered me a seat in a quiet waiting room in the showroom right by the coffee pot. In less than 45 min I was in and out with an oil change and tire rotation. More

Leasing my first car This was the first car I have ever leased and Joe was super patient with me while I tried to find my correct fit. The dealership was great, they did n This was the first car I have ever leased and Joe was super patient with me while I tried to find my correct fit. The dealership was great, they did not constantly bother me while I was trying to figure everything out. More

Very Amazing experience The staff and customer care were very amazing. Staff had a good knowledge about the Chrysler cars and the competitor car which help me make up my The staff and customer care were very amazing. Staff had a good knowledge about the Chrysler cars and the competitor car which help me make up my mind towards Chrysler 300C. More

Cheryl Mehler Cheryl was fantastic to work with in leasing a 2014 Dodge Ram. She was honest, hardworking and considerate of me and my needs. Having worked with an Cheryl was fantastic to work with in leasing a 2014 Dodge Ram. She was honest, hardworking and considerate of me and my needs. Having worked with another Dodge dealer in my previous lease I also found out that the previous dealer had mis-lead me. Honesty and trust are my two main factors in choosing a dealer to work with and more importantly, an individual from which to lease/buy a vehicle. Cheryl Mehler and Shuman will definitely be my car dealership when this lease expires. I would recommend Shuman and Cheryl to anyone I come in contact with that is looking for a vehicle and an honest dealership and sales person to work with. My research prior to moving forward with my new lease proved that Cheryl and Shuman did the best possible deal they could for me and put me in the best possible situation that met both my "wants" in a vehicle and my needs moving forward. Cheryl and Shuman are the best! More

Really enjoyed working with Shuman! I just bought a brand new Jeep Wrangler Unlimited at Shuman Chrysler and I couldn't be happier with the experience! My salesman, Tim Dalsasso took a I just bought a brand new Jeep Wrangler Unlimited at Shuman Chrysler and I couldn't be happier with the experience! My salesman, Tim Dalsasso took a lot of time to take me thru the lot and explained all the different trim and packages available. I came back two more times to test drive vehicles and go thru options and never felt pressured to buy. Their financing was competitive with the other options I had. This is the second car i've bought from Shuman and will happily go their again when i'm ready for my next! More

Great Experience! Bryan worked to find the perfect Jeep and price for us. He kept us informed during the entire process and handled it with expertise and efficiency. Bryan worked to find the perfect Jeep and price for us. He kept us informed during the entire process and handled it with expertise and efficiency. Bryan is a personable consultant who made the leasing experience a pleasant one. It speaks well of Shuman Jeep in Walled Lake. (Love our new Jeep!) More

Service Bill was great in all ways and the service was excellent and professional. I will be coming back to him for my next vehicle in the future. Bill was great in all ways and the service was excellent and professional. I will be coming back to him for my next vehicle in the future. More

Honest dealership. Kept there word. Wanted my business and got it because of it. Mike is a great guy to work with. Down to earth and has your back. Chuck also kept Kept there word. Wanted my business and got it because of it. Mike is a great guy to work with. Down to earth and has your back. Chuck also kept his word. More

Shawn was great, the rest was a little dissappointing. Shawn was the ONLY person from several dealerships to really follow up with me. I would get some canned messages from the other dealers, but he actual Shawn was the ONLY person from several dealerships to really follow up with me. I would get some canned messages from the other dealers, but he actually checked in on me. He's a little "green" but I thought he did pretty good being that he's new to auto sales, and I really didn't have many questions other than pricing/availability. It was disappointing to come in for a meeting with him, and have to stand at the front desk for 10 minutes , while other sales guys talked to each other before asking me if I needed help. Shawn got all my paperwork done and ready for me to pick up the jeep the next day. However, I came to pick it up, and I had to wait about an hour because the detail people weren't done w/it. I came after work w/my 9 year old. Needless to say we were starving and expecting to be out in 20 minutes. It would be nice if you had something other than some old coffee...Or if we had been offered some water or something while we waited. Oh well, got the jeep, runs great. More