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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

October 18, 2018

Excellent experience and straightforward communication Jeremy Kenney made my experience at Shuman Chrysler simple and pleasant. He helped me find exactly what I was looking for in a new vehicle and got th More

by Cathy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Daenzer, Jeremy Kenney
Oct 23, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the review, Cathy! We appreciate your kind words towards Jeremy. We will let him know that he helped you and showed you a positive experience at our dealership. We hope to see you the next time you are in the market for a new vehicle.

October 17, 2018

Excellent transaction Allen Myers was friendly, knowledgeable, and hard-working. We told him what we were looking for and he found it. The deal was transparent with no pr More

by happydriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Myers, DJ Daenzer
Oct 22, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great review! We're so happy you got the car you wanted with the help of Allen. We appreciate you shopping with us, and we look forward to seeing you again!

October 14, 2018

Great dealership I had a great experience dealing with Jeremy at Shuman Chrysler. I would highly recommend him and Shuman to anyone looking for a new car. More

by Q Glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kenney
Oct 16, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad to hear that Jeremy was able to take care of you! Please don't hesitate to reach out to us if there's anything else we can do to help you out. Thank you for your business!

October 13, 2018

Thanks, Dave! Dave Krause was very helpful in finding us the right vehicle. The process felt open and transparent. Thank you, Dave! We love our new Jeep! More

by Ssprague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Krause
Oct 16, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're thrilled to know that you were paired with the perfect vehicle! It was a pleasure to help you out. Enjoy your new Jeep!

October 11, 2018

Great customer service! I’ve been dealing with mike at shuman now for about 4-5 years and he’s been nothing but the best for me and friends I’ve sent to him. I appreciate the More

by Atty248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak, Justin Davis
Oct 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for taking the time to let us know how we are doing! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoy working with Mike! We appreciate having you as a customer and hope you come back to see us again soon!

October 11, 2018

Super helpful service dept. I was at least 45 minutes from home and my transmission was acting funny. I had just had a trans fluid replacement done and saw some red fluid on the More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe V
Oct 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your feedback, Erika! We're delighted to hear that you were provided with an exceptional experience by our service team and that we were able to address your issue in a timely manner. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

October 11, 2018

Recall They were very fast and efficient. The workers were kind and helpful. They had told me what was being change and how long it would take. I highly reco More

by Jadepass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric K, Mike Weinstein
Oct 16, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

October 11, 2018

new customer I found an almost new van online at this dealership. I was treated very fairly and honestly by Zack Dichtel , I would definitely buy from Shuman Chry More

by constantlycleaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Dichtel, Steve Smith
Oct 16, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for being our customer. It's great to hear that you were taken care of! We greatly appreciate your business and feedback to us. Please let us know if there is anything we can do to further assist you. Have a great day and enjoy your new van!

October 10, 2018

Great Experience I had one of my best experience buying a car in my life.Thank you Peter MacGregor. He work with me, even though I had a short window of time. He gave More

by Randal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter MacGregor
Oct 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Randal, we're glad to see your experience with us was worth 5 stars! Thank you for your kind words about Peter. We’re glad he could help provide an enjoyable car buying experience for you. Thank you for visiting us, and we look forward to working with you again in the future!

October 08, 2018

Excellent customer service, goes the extra mile for you! Earle and Steve have to be some of the friendliest, hardest-working souls in the industry. We needed a reliable car under some tough credit circumstan More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earle Braley, Steve Smith
Oct 10, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Wow! What an honor, Anthony. You made Earle & Steve's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the car you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

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