LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
Filter Reviews by Keyword
By Type
Showing 5,929 reviews
Jessica and Rob worked with me to find a vehicle and helped me through the purchase process. Both are professional, friendly and really wanted to earn my business. I will send customer their way. I appr helped me through the purchase process. Both are professional, friendly and really wanted to earn my business. I will send customer their way. I appreciate the customer service and recommend customers visit this dealership. More
Tier one experience and I recommend anyone looking for an awesome used car salesperson to contact Mr. Dennis. During these difficult times seeking customer satisfaction and quality services has declined du awesome used car salesperson to contact Mr. Dennis. During these difficult times seeking customer satisfaction and quality services has declined due to the pandemic. However W. Dennis assured me I would be satisfied with my Grand Cherokee earlier this year. After visiting 4 other dealerships I was discouraged, but Mr. Dennis was spot on. Reliable, thorough and compassionate about providing quality services to customers. He was very patient with me, as I shared I was disabled. I could not have asked for more. He was awesome & I recommend him to everyone in my community. More
I purchased two Jeep Wranglers. Will Dennis my sales person was so very helpful with my first purchase. That a month later I went back and bought my second one. Will continues to be Will Dennis my sales person was so very helpful with my first purchase. That a month later I went back and bought my second one. Will continues to be very helpful and supportive of his customers and vehicles that he sales. I recommend him to contact if you are looking for great service. More
Jessica Morgan was amazing to work with and she made the buying process easy. I love my truck and I highly recommend seeing her for your next vehicle. buying process easy. I love my truck and I highly recommend seeing her for your next vehicle. More
I had the best experience buying a car from Mark a couple of months ago. I recently crack my windshield and Mark assisted me getting using the warrenty. He also has helped me with the service needs of all my of months ago. I recently crack my windshield and Mark assisted me getting using the warrenty. He also has helped me with the service needs of all my vehicles. This is the place to go great service they really care. More
After one year with my Jeep Renegade I'm still really enjoying my new car!! Noah Spurlock knew exactly what I wanted and at a great value too. It was such a pleasure to work with a salesman so knowledgea enjoying my new car!! Noah Spurlock knew exactly what I wanted and at a great value too. It was such a pleasure to work with a salesman so knowledgeable about my car and he was just very positive, upbeat and a pleasure to work with. Thanks Noah, look forward to another deal when my lease is up. Nikii Spurlock More
Went there for engine problems and took them 1 week to fix. Next day the car wouldn’t start and I had to bring it back. Took them another week to fix something they miss placed. Three days later my car wo fix. Next day the car wouldn’t start and I had to bring it back. Took them another week to fix something they miss placed. Three days later my car wouldn’t start again. I had to get it towed again ( all at my expenses) and the car set in their parking lot for 2 WEEKS!!!! I called, left messages, contacted managers and NOBODY called back and when I reached them they had NO Clue on what was wrong with my car ( mind this was the 3rd time in a month that I had to bring it there). All I got was “ if you don’t like it, you can come and get your car and bring it somewhere else “, and I did!!!! I brought to another dealership who were more honest, prompt to help and didn’t lie!! Never again will bring my car here and you shouldn’t either! They will just scam you and mess with your car. More
Do not purchase your vehicle from this dealer. I purchased a brand new Jeep over a month ago and can no longer drive it because I do not have a license plate yet. The communication from both my I purchased a brand new Jeep over a month ago and can no longer drive it because I do not have a license plate yet. The communication from both my sales representative and the company management is terrible. Very unprofessional. I purchased my last vehicle from Southfield Chrysler and had no issues. This will be the last vehicle I ever purchase from LaFontaine. More