LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Always Friendly and Helpful Every time I bring my car in for service, I am treated like family. My concern is their concern. Excellent Customer Service and quality expertise!! Every time I bring my car in for service, I am treated like family. My concern is their concern. Excellent Customer Service and quality expertise!! Never disappointed. Thank you to Rick Schwartz and the Service Department for always being wonderful and a pleasure to do business with!!!!! :) --RM More

Leased a Grand Cherokee Had a great experience with Tim at Shuman when leasing our Grand Cherokee. He explained everthing we needed to know and made the sale go fast and smoo Had a great experience with Tim at Shuman when leasing our Grand Cherokee. He explained everthing we needed to know and made the sale go fast and smooth. More

Great experience Vince got me the car I wanted at the price I wanted and was very helpful. Will definitely be coming back for my next lease. Thanks Shumanjeep! Vince got me the car I wanted at the price I wanted and was very helpful. Will definitely be coming back for my next lease. Thanks Shumanjeep! More

Outstanding service After locking my keys, purse and dog in my Grand Cherokee, Kendyl in Service sent Tristan out to me to remedy the situation in less than 10 minutes! T After locking my keys, purse and dog in my Grand Cherokee, Kendyl in Service sent Tristan out to me to remedy the situation in less than 10 minutes! The efficiency of this and the comforting attitude of Tristan who opened the door for us was comforting, caring and so professional. Thank you, Shuman! More

New 300! A few weeks ago I leased a new 300 from Shuman Chrysler Dodge Jeep Ram. The process was an absolute pleasure. Robbie Schan was recommended to me by a A few weeks ago I leased a new 300 from Shuman Chrysler Dodge Jeep Ram. The process was an absolute pleasure. Robbie Schan was recommended to me by a co-worker and Robbie was amazing! Within the first day of me reaching out to Robbie he was able to find the exact model and color that I wanted and bring it into their inventory. Two days later when I came in to sign the paperwork Robbie and the finance team at Shuman had everything set up and waiting for me when I walked in. To my delight I was out and driving a way in my new car within 30 minutes! I am recommending Robbie to everyone I know! Robbie and the team at Shuman set the bar for customer service! More

Ram 1500 Salesperson was straight forward and worked to match me up with the right vehicle. He was proactive with answering my questions and getting back with Salesperson was straight forward and worked to match me up with the right vehicle. He was proactive with answering my questions and getting back with me. More

Painless from beginning to end I had the pleasure of working with Robbie Schan on the purchase of a new Jeep Patriot. I went in just "knowing" I wanted a Compass. With no Compasses I had the pleasure of working with Robbie Schan on the purchase of a new Jeep Patriot. I went in just "knowing" I wanted a Compass. With no Compasses on the lot, Robbie suggested the Patriot. I didn't think I'd like the Patriot. Robbie suggested a test drive to see if I liked the overall feel because they are similar vehicles & if I didn't like it he could order a Compass from another lot. Needless to say I fell in love with the Patriot! This was the most pain free, smooth transaction I've had while purchasing a vehicle and I have to say "thank you Robbie!!!" for this great experience. I'm loving my new Patriot! More

Great We had the pleasure of working with Noah Spurlock who got us into a 2015 Jeep Renegade Limited which we are extremley happy with, he worked with us th We had the pleasure of working with Noah Spurlock who got us into a 2015 Jeep Renegade Limited which we are extremley happy with, he worked with us thru the process to make sure we left with a comfortable feeling. He also spent time with us after the sale to walk us thru some of the operation features of the vehicle. More

Fast, efficient. Rick Schwartz ensured that I was in and out in record time. Went in to replace wiper blades - not additional charge for installation, and they washed Rick Schwartz ensured that I was in and out in record time. Went in to replace wiper blades - not additional charge for installation, and they washed my car. More

service Rick is an asset to the service dept, always pleasant, courtious and willing to go the extra mile to help. The number one reason to repurchase another Rick is an asset to the service dept, always pleasant, courtious and willing to go the extra mile to help. The number one reason to repurchase another vehicle from Shuman Jeep is service. More