LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Absolutely Amazing! What an great experience at Shuman! My sales rep Brandon Falk was super cool! extremely helpful, informational and patient. my mother and I had a won What an great experience at Shuman! My sales rep Brandon Falk was super cool! extremely helpful, informational and patient. my mother and I had a wonderful experience! More

Good dealer Jacob had me in my car I wanted and out the door 5 hrs . Good price on new vehicle, no haggling. Didn't get what I wanted on trade in but the vehicle Jacob had me in my car I wanted and out the door 5 hrs . Good price on new vehicle, no haggling. Didn't get what I wanted on trade in but the vehicle makes up for it. More

Excellent Service Experience After purchasing a new vehicle last week, I suspected that critical software updates were available, because the vehicle had been manufactured over a After purchasing a new vehicle last week, I suspected that critical software updates were available, because the vehicle had been manufactured over a year ago. Mike Weinstein, the service advisor, identified 2 updates that were available. The service technician, Chris Shaw, identified 4 more updates on his own. All software updates were installed in a very timely fashion. I was also dropped off and picked up at my home in a very expeditious and professional manner. More

Excellent Sales Experience I came into Shuman as a first stop in my search for a new Jeep Renegade at an attractive price. The sales specialist, Steve Hacker was very patient a I came into Shuman as a first stop in my search for a new Jeep Renegade at an attractive price. The sales specialist, Steve Hacker was very patient and professional in helping me to determine the color and features that I desired in my vehicle. He also took the time to retrieve the vehicle from the remote lot and allow me to conduct a test drive. After completing the price negotiation, I was so impressed with the result and with Steve's integrity that I purchased the vehicle on the spot without shopping other dealerships. More

Excellent Service Experience I was in on April 12, 2016 to have a recall on my airbag corrected. At that time I spoke to Mike Weinstein about bumping into my light post and gett I was in on April 12, 2016 to have a recall on my airbag corrected. At that time I spoke to Mike Weinstein about bumping into my light post and getting white paint on the side of my car. He told me about ordering touch up paint for my Chrysler 300 C and bringing it in on April 26, 2016. He would send the car across the street to try and buff out the white paint and touch up a spot with the touch up paint that I ordered. He was very professional, helpful and kind. Also, Kyle Kauffman helped too. He took the car across the street and saw to the removal of the white paint and the touchup. I am very pleased with the professional manner I receive every time I have service at Shuman Chrysler Dodge Jeep Ram. More

" WONDERFUL" Great Experience! First time Jeep buyer... Why did I wait so long? Steven Hacker had the patience of a SAINT! not knowing quite sure what I wanted at Great Experience! First time Jeep buyer... Why did I wait so long? Steven Hacker had the patience of a SAINT! not knowing quite sure what I wanted at first. I was so pleased with the out come! Jeep Cheerokee ! Love IT! Thank You Steve! More

Efficient and good value I have been leasing or buying cars from Shuman for 15 years. Generally always a good experience and my salespeople have always worked hard to please. I have been leasing or buying cars from Shuman for 15 years. Generally always a good experience and my salespeople have always worked hard to please. This is my second "round" with Tim and I am very pleased about that. Tim does a good job and does not "over-do" the job. He's straightforward and makes the process easy. I like the small town/ local feel of Shuman and I enjoy working with Tim. See you in a year when the next car is up! More

Great Experience I had a very good experience when purchasing my first Jeep. This was my first car buying experience after getting rid of the car I had since I was 16 I had a very good experience when purchasing my first Jeep. This was my first car buying experience after getting rid of the car I had since I was 16, and Robbie Schan did a great job explaining everything to me, and was very patient when it came to all the questions I had. I am very pleased with how my car shopping experience went and would definitely recommend this dealership to anyone looking to get a new car. More

"Excellent Service" I discussed over the phone with Tim Dalsasso the make/ model and color of the Jeep I was looking to purchase. Within 15 minutes of hanging up the phon I discussed over the phone with Tim Dalsasso the make/ model and color of the Jeep I was looking to purchase. Within 15 minutes of hanging up the phone, Tim e-mailed me the details of the total cost of the Jeep and his numbers totally exceeded my expectations. Once I arrived at the dealership, Tim had the paperwork ready to go - no waiting around. After signing the documents, Tim explained how the many features work on my New Jeep Cherokee and within 40 minutes of arriving at the dealership- I was on the road. More

Buying a new car My sales consultant was very informative and helpful. He went beyond and answered all questions. He made me feel very comfortable with the decision My sales consultant was very informative and helpful. He went beyond and answered all questions. He made me feel very comfortable with the decision that I made. It was a great experience. More