LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Precision I appreciate the time & consideration given to create a very efficient & seamless transaction. All parties involved accommodated my schedules & truly I appreciate the time & consideration given to create a very efficient & seamless transaction. All parties involved accommodated my schedules & truly expedited the process as required. More

New vehicle purchase experience The internet sales consultant was very professional in dealing with my inquiry. He provided all details before I visited the showroom for a driving t The internet sales consultant was very professional in dealing with my inquiry. He provided all details before I visited the showroom for a driving test. He took time to explain the features and walked me through different vehicles. After I decided to lease, they accepted my lease application over the internet and I had to spend less than 30 minutes to get the vehicle. More

Great experience Salesperson was Brandon Falk. Responsive to our needs. Very helpful. Reviewed safety aspects. Synced our phones. Got us a great price! Would def Salesperson was Brandon Falk. Responsive to our needs. Very helpful. Reviewed safety aspects. Synced our phones. Got us a great price! Would definitely return to him for another car More

Quick, Easy, Awesome! Shuman Chrysler Dodge Jeep Ram was simply the best vehicle buying experience I've ever had! Chris, the General Sales Manager is a true professional a Shuman Chrysler Dodge Jeep Ram was simply the best vehicle buying experience I've ever had! Chris, the General Sales Manager is a true professional and more. He along with Tim (New Car Sales) took care of my every need- no pressure, no sales pitch, just good old fashion top quality customer service. All of the employees at Shuman treated me like I was their #1 customer. I have high expectations when making purchases and how I want to be treated- they surpassed them all. I got exactly what I was looking for and more at an exceptional price. I can't say enough about this dealership and all of its employees. My sincere thanks to Chris, Tim and all the employees at Shuman Chrysler Dodge Jeep Ram. If your looking for a vehicle, great price and the best customer service, this is the place to go! More

Personable and Professional My salesman was Brandon Falk. He was courteous and responsive to my needs. This is my second vehicle from him and I know it will not be the last. I l My salesman was Brandon Falk. He was courteous and responsive to my needs. This is my second vehicle from him and I know it will not be the last. I look forward to doing business with him and Shuman Chrysler. The general sales manager Chris Brough took time out of his busy day to make sure I was getting the proper attention and to enlighten me as to the up and coming plans for the future of Shuman Chrysler Dodge Jeep Ram. The financial department had me in and out in minutes. I misplaced his business card but did want to mention him. I thank you all! More

Excellent Experience Great experience with Shuman dealership. Salesperson John Ormsbee answered all are questions and it was very attentive and helpful with our purchase Great experience with Shuman dealership. Salesperson John Ormsbee answered all are questions and it was very attentive and helpful with our purchase of another Chrysler 300C (Platinum Edition). More

Danny can walk on water I was referred by a co-worker to Shuman Chrysler Dodge Jeep Ram to buy my new car, and they told me once they handed me Danny Hami's card that this is I was referred by a co-worker to Shuman Chrysler Dodge Jeep Ram to buy my new car, and they told me once they handed me Danny Hami's card that this is the only place I should buy my new Ram truck. I walked in and was amazed by the cleanliness of the dealership and the fact that they had an amazing selection of all types of cars and trucks. Immediate once I entered I was greeted, which most dealerships let you walk around aimlessly until they finish texting or polishing their own shoes. I was impressed with Danny's professionalism and ability to quickly educate me on my options and put me in the best position financially with my new truck. I will be sure to return to Shuman as they made me feel like family. More

No Stress Auto Shopping I would describe our experience at Shuman Motors as, "Stress Free." Our salesman, Tim Dalsasso, was knowledgable and patient. We were able to take o I would describe our experience at Shuman Motors as, "Stress Free." Our salesman, Tim Dalsasso, was knowledgable and patient. We were able to take our time and select the vehical that met our needs. Upon delivery, Tim took additional time to explain all of the gadgets that were available and he even set up our phone system for us. We appreciated the efforts from our salesman Tim and the, "No Stress" atmosphere at Shuman's. More

I would definitely recommend Shuman Chrysler Jeep Ram I would like to comment on the outstanding customer service received by Brandon Falk at Shuman Chrysler Jeep Ram. I previously leased a vehicle with I would like to comment on the outstanding customer service received by Brandon Falk at Shuman Chrysler Jeep Ram. I previously leased a vehicle with Brandon at another dealership and felt confident that he would be able to provide the same level of quality service that I have come to expect. Brandon’s overall knowledge and experience in auto sales was superior to that of previous salesman that I have dealt with in the past. Brandon is a true professional with a great demeanor providing a relaxed, no-pressure atmosphere, which resulted in an overall positive experience. He was able to identify and locate a vehicle that matched the description, available options and specifications I needed. In addition, Brandon and the Shuman team were able to create a lease term and pricing that I was comfortable with and went above and beyond to deliver the vehicle in a timely and efficient manner. I would definitely recommend Shuman Chrysler Jeep Ram and look forward to working with them in the future. Overall it was a very positive experience dealing with Shuman Chrysler Jeep Ram and Brandon Falk in particular. The company cares about the customer experience and treats their customers with respect and honesty. More

Many Years of Quality Service We have been going to Shuman Motors for nearly 30 years and have never had a negative experience. Wonderful people to work with. Our sales person Ti We have been going to Shuman Motors for nearly 30 years and have never had a negative experience. Wonderful people to work with. Our sales person Tim Dalsasso, was easy to work with and very professional. More