LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great Experience - New Car Brandon Falk did a great job from start to finish. Brandon paid attention to what I wanted and made informed suggestions. Brandon works hard to buil Brandon Falk did a great job from start to finish. Brandon paid attention to what I wanted and made informed suggestions. Brandon works hard to build a relationship with you when buying a vehicle. He is not interested in selling you one vehicle but rather making you a customer for life. I would recommend Brandon and the Shuman team as a whole to anyone in the market for a new or used vehicle. The overall experience was outstanding. More

My renegade experience Noah was extremely helpful and informative. He went above and beyond for me and my family. I would recommend the Shuman dealership and Noah Spurlock t Noah was extremely helpful and informative. He went above and beyond for me and my family. I would recommend the Shuman dealership and Noah Spurlock to everyone. More

Exceeded my expectationations Worked with Mike and he was very helpful and set up an appointment for me. He actually gave me a heads up on doing a little self help on the phone tha Worked with Mike and he was very helpful and set up an appointment for me. He actually gave me a heads up on doing a little self help on the phone that solved one of my problems. I had a short list and the work was done 15 minutes than the estimated time. He actually acted like he wanted to help me. My Ford dealer (2nd car) in Novi only wants to get paid and not fix the problem. I was very pleased with my experience. More

Amazing experience Noah did an amazing job at making sure I was comfortable and happy with all aspects of my purchase! Amazing job Noah you were amazing! Noah did an amazing job at making sure I was comfortable and happy with all aspects of my purchase! Amazing job Noah you were amazing! More

Great Service and Communication Everyone at the dealership is really friendly. Rick did all he could to get everything covered under my warranty, even when the warranty company was f Everyone at the dealership is really friendly. Rick did all he could to get everything covered under my warranty, even when the warranty company was fighting with him. In the end the dealership offered to cover what the warranty company wouldn't given the circumstances. Luckily that didn't need to happen, but I was impressed they were willing to go the extra mile. They even shuttled me to work before the shuttle was officially running so I wouldn't be late. More

Ram truck The guy zhowed me the truck and i loved it and he gave me a good price and i took it. The service was exellent here The guy zhowed me the truck and i loved it and he gave me a good price and i took it. The service was exellent here More

Conquest Buyer I'm a life-long GM buyer. Bought a 300 on the strength and professionalism of the salesman, John Ormsbee. I certainly put him to work to find exactl I'm a life-long GM buyer. Bought a 300 on the strength and professionalism of the salesman, John Ormsbee. I certainly put him to work to find exactly what we wanted. His follow-up was fast and thorough. I especially appreciated that he didn't try to put me in something I didn't want - he kept on it until he found the car I wanted. I am recommending to my friends of all vehicular persuasions to see John. More

Finally After dealing with other dealers and salesmen that just didn't seem to care or give me the time of day, I finally ended up at Shuman's. I went there After dealing with other dealers and salesmen that just didn't seem to care or give me the time of day, I finally ended up at Shuman's. I went there originally because not only did they have the car I wanted (only one in the state), they had three of them! Oh, and by the way, saved thousands compared to what another dealership offered, without negotiating. More

Great experience John was my sales guy before he got promoted. I know the reason why. Nick Dalsasso did an awesome job picking up the great standards that John created John was my sales guy before he got promoted. I know the reason why. Nick Dalsasso did an awesome job picking up the great standards that John created my first couple of experiences. More

Experience with Robbie Schan Robbie was timely, very responsive, and was great with his follow up. He worked with me via the phone, and my wife and son (who the car was for) in pe Robbie was timely, very responsive, and was great with his follow up. He worked with me via the phone, and my wife and son (who the car was for) in person. Everything that he told me was accurate. He was polite and respectful of my time. When we picked up the Jeep Compass on Saturday, everything was prepped and ready to go. I told Robbie, that this is the first American vehicle that I have purchased in 46 years, in large part due to him. I hope the vehicle is as good as he was More