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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

June 12, 2016

Awesome Experience! If you're looking for superb customer service look no further, Shuman Chrysler is the dealership for you. The overall staff is professional, courteous More

by Vmspen53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Falk
Jun 13, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for these kind comments about Brandon! We're appreciate your feedback about our team and we hope you love your new vehicle. See you next time!

June 12, 2016

Helpfull in all steps of car buying experience. Very The thorough on car buying experience from pre sale to after purchase used Costco auto program got a up front and very detailed cost of vehicle. More

by Roger Weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Schan
Jun 13, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're delighted to know you had a 5-star experience working with our team through the Costco program, Roger! Thank you for giving us the opportunity to do business with you and answer your questions. Enjoy your new ride!

June 12, 2016

The place to go We had a great experience. They helped us quickly find the vehicle that best fit our family. They were all very friendly and personable. We would defi More

by schacher801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isay
Jun 13, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you! We're so pleased we were able to exceed your expectations and help you and your family get into vehicle that met all your needs. We hope to work with you again in the future!

June 11, 2016

Found an exact match Tim always finds the vehicle I want even if my selection is rare. Went in on a Wednesday evening, Friday evening drove home in a brand new Jeep! More

by Jeepo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Jun 13, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We want you to be completely satisfied with your new vehicle, and we're happy Tim was able to help get you into the perfect one for you! Thanks for the feedback!

June 11, 2016

New vehicle Visited shuman after going to Fox Hills. Shuman was light years service, quality and reliable with information. I would recommend anyone looking fo More

by Daniel Belanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Jun 13, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

This is wonderful to hear, Daniel! We love working with our fantastic customers and we're glad you enjoyed your time with us as well. Be sure to visit Tim and the team again sometime soon!

June 11, 2016

Break problem Had some break issues with noise and some clunking sounds. They took it in short time and checked it out. they gave me a call after a few hours to le More

by Angelo Gentilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weinstein and tech G Jon
Jun 13, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We were happy to be of assistance, Angelo! Thank you for bringing your van to our team here at Shuman Chrysler Dodge Jeep Ram and for rating your experience so highly. Let us know if we can help with anything else!

June 10, 2016

great deal on new jeep Enjoyed working with Noah very much. Not pushy at all and made sure everything was done correct. Great deal on a great vehicle. I am looking forwar More

by toms new jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Spurlock
Jun 10, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We enjoyed working with you as well, Tom! Thanks for the feedback and these incredible ratings. We're excited to see you again in the future!

June 10, 2016

First time leasing a vehicle. Nicholas Dalsasso was very helpful and made the process very quick. Got a great deal on leasing my 2016 Chrysler 300S. More

by jeremy evers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Dalsasso
Jun 10, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy our team could make your first leasing experience completely satisfactory and enjoyable, Jeremy! We hope you continue loving your 300S and that you'll come visit us sometime soon!

June 08, 2016

The NICEST people you'll ever work with! I worked with Shuman CJDR to lease my first ever brand new car and Tim and team over there were the nicest people ever! The process was lengthy in tha More

by cfkbluehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Jun 09, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Our customers are awesome! Thank you for this outstanding feedback! We were happy to help you get into your first brand new lease and make sure you got exactly what you wanted. See you next time!

June 08, 2016

Easy and quick service I have worked with Jeremy Cheaney twice now. Both times, I received outstanding service and care. He made the deal happen on the spot and got everyt More

by nawarkarmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Jun 09, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for recommended Jeremy and our dealership to others! We're glad we could get you a great deal and accommodate your needs by coming out to your workplace. Let us know if we can do anything else for you!

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