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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

June 16, 2016

Excellent Steve Knapp cares about his customers. He was committed to making the deal work. Thanks very much, Steve! Great work and keep it up. Thanks again. More

by Marino625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Knapp
Jun 17, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We were happy to help you! Thank you for choosing to visit Steve here at Shuman Chrysler Dodge Jeep Ram for your new vehicle. We hope you'll come back and visit all of us again in the future!

June 15, 2016

Great service The customer service was great. All around a great experience, I would recommend it to anyone. Noah was very helpful, friendly and a great salesman. More

by Brett Burmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Spurlock
Jun 15, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Customer satisfaction is our top priority, Brett, and we're so pleased to read about your recent visit with Noah and the team! Don't hesitate to let us know if we can do anything else for you!

June 15, 2016

satisfied our needs My husband and I came to dealership after work. Joseph Nicles worked with us passed closing hours to ensure we had all the information to make our dec More

by happyjeepowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Nicles
Jun 16, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You're always welcome! We're so happy you and your husband chose Shuman Chrysler Dodge Jeep Ram to purchase your new Jeep. Let us know if you need anything else!

June 14, 2016

Great Sales Team I haven't purchased a car in years, this was a very easy and comfortable experience. Isay was very patient with me and all my questions, I never felt More

by JeniZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isay Yusufov
Jun 15, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy you decided to visit all of us here at Shuman Chrysler Dodge Jeep Ram! Thank you for taking the time to leave us this great review and those outstanding ratings. Enjoy your new-to-you ride!

June 14, 2016

Great people to work with Really great group of people to work with. They went out of their way to make my purchase as easy as possible. Would highly recommend. More

by Mama Bear - they messed with the wrong cub!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Spurlock, John Rossi
Jun 15, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We appreciate your recommendation and feedback about our team! Be sure to stop by sometime in your new ride and visit all of us!

June 14, 2016

I had a fantasic sales person. I am so glade I went to Shuman for my Jeep Patriot. The sales person was very helpful and caring in finding and delivering the right jeep that I was i More

by Smilesweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Falk
Jun 15, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you, Norma! We are also so glad that you chose Shuman Chrysler Dodge Jeep Ram for your beautiful new Patriot. Thank you for letting us know about your time with Brandon and that he was able to make your experience pleasant. See you next time!

June 14, 2016

Great Dealership Mike Yezak was very helpful with explaining the features of the vehicle, pricing, and discounts.We have purchased here before . We highly recommend More

by happynewcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezek
Jun 15, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for returning to our team for your new vehicle! We're happy to know you had a 5-star experience with us and we look forward to continuing our relationship with you for years to come!

June 13, 2016

Great Dealership Within an hour from the very first visit, I was able to secure a great deal. Received upfront details about Costco auto program discount. My overall e More

by pcncd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hami
Jun 13, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the 5 stars and kind words! We hope you're loving your new ride and that you'll return to all of us here at Shuman Chrysler Dodge Jeep Ram for your future automotive needs!

June 13, 2016

Kendyl: Kendyl in the Service Dept. was kind, professional, quick and informative. I asked her to please have the vehicle ready to go by 4PM as my son needed More

by mihelij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendyl and Chris O.
Jun 14, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You're welcome! Thank you for trusting our team to take care of your truck efficiently and to provide exemplary customer service. Let us know if we can be of any further assistance!

June 13, 2016

Fantastic people to work with and very professional. Amy Luoma was very helpful and professional throughout the whole process she was committed to working with me and doing whatever it took to get me in More

by Cody Bryer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jun 14, 2016 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We were happy to help, Cody! Thank you for driving that extra distance to see all of us here at Shuman Chrysler Dodge Jeep Ram and for leaving us this wonderful review. We hope you'll think of us again in the future!

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