
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
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My New Jeep Grand Cherokee I have had two great experiences with Shuman in Walled Lake. I purchased my first leased vehicle in 2014. I loved my Jeep Patriot but wanted a little I have had two great experiences with Shuman in Walled Lake. I purchased my first leased vehicle in 2014. I loved my Jeep Patriot but wanted a little bit of an upgrade once that lease was up. My husband and I first started looked at the Jeep Wranglers and then shifted gears to the Grand Cherokee. Mike Yezak helped us to pick out the best car to fit all of our needs while keep it in the price range that we wanted. We really enjoyed our experience! More
Excellent communication and service My husband and I were looking for a very specific anniversary edition jeep grand cherokee - after getting frustrated with another dealership not retur My husband and I were looking for a very specific anniversary edition jeep grand cherokee - after getting frustrated with another dealership not returning calls. I called Amy Luoma at Shuman - she answered most of my calls the ones I left messages for she returned within minutes. She found us our car and we are very happy with the service and support. We always buy from Shuman and that won't be changing! More
Courteous , Fast, good work I went to my Dealership Shuman for an oil change. I was greeted immediately and pleasantly by Michael Weinstein. Michael made me aware that my Jeep G I went to my Dealership Shuman for an oil change. I was greeted immediately and pleasantly by Michael Weinstein. Michael made me aware that my Jeep Grand Cherokee was also involved in a recall and helped me set up an appointment to get that taken care of. We chatted briefly and Michael told me he would have the wok completed within 40 minutes. I think it only took about 30 minutes. I just felt as though Michael cared that my visit to Shuman was a pleasant one. And it was. Michael is a true professional. More
Great dealer this dealer was straightforward to work with, offered a fair trade in on my old vehicle and the rep was friendly and was able to find the exact vehicl this dealer was straightforward to work with, offered a fair trade in on my old vehicle and the rep was friendly and was able to find the exact vehicle I was looking for. Final paperwork was waiting for me when I arrived and I was in and out with my new car in under an hour. A positive experience for me overall. Thanks! More
Excellent service I just leased a 2016 Jeep Compass and I am loving it. Our salesperson Jeremy Cheaney is excellent. My parents have been doing business with Shuman f I just leased a 2016 Jeep Compass and I am loving it. Our salesperson Jeremy Cheaney is excellent. My parents have been doing business with Shuman for many many years and this is their 11th. car purchased/lease through them. Jeremy is the kind of salesperson everyone customer wants to do business with. No pressures at all and very respectful. Thank you again for this wonderful experience. More
Ford Escape 2008 This dealership was very friendly and made the experience easy throughout the whole process. They we're all considerate of our needs and what we we're This dealership was very friendly and made the experience easy throughout the whole process. They we're all considerate of our needs and what we we're looking for and catered to our specific needs. More
Amazing customer service! We just bought our 2nd Jeep from Shuman. Everyone works hard to get the best deal possible. Excellent customer service! We will be back for sure. We just bought our 2nd Jeep from Shuman. Everyone works hard to get the best deal possible. Excellent customer service! We will be back for sure. More
Nick Delsasso is awesome! We drove a half hour and past many other Jeep dealers on our way to Shuman. It was worth the trip because Nick got us the car we wanted for the price We drove a half hour and past many other Jeep dealers on our way to Shuman. It was worth the trip because Nick got us the car we wanted for the price we wanted. Absolutely recommend Nick and Shuman! More
Fantastic experience! Excellent team members! Isay really helped my in my search for a car, in researching salvage titles, etc. I had an event with my car and I had dec Excellent team members! Isay really helped my in my search for a car, in researching salvage titles, etc. I had an event with my car and I had decisions to make on whether to repair or keep, and I had my eye on a new Wrangler. He offered his experience, his time and his cell number. Although in the end, I did not purchase a used car from him, he was there for his customer regardless of my situation or a potential sale. I really appreciate this level of customer service!!! Isay also recommended Rick Schwartz as the Jeep expert :) I consulted him on the suspension change in Wrangers 2006 - 2007 and he assisted in my decision making also. Great job, Kudos to the Schuman team! Over the years (always a jeep owner), this dealership has been great to work with. More
Fantastic experience from start to finish! From the sales manager to our sales consultant to the cleanliness and helpfulness of the dealership in general. I w experience from start to finish! From the sales manager to our sales consultant to the cleanliness and helpfulness of the dealership in general. I was referred to them and I will definitely be sending referrals to them! More