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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
5,947 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,947 reviews
March 27, 2026
Friendly, knowledgeable and quick service. Two other dealers said they couldn’t fix the recall. I moved 1.5 hours away but purchased my jeep from LaFontaine. I gladly will travel there for any Two other dealers said they couldn’t fix the recall. I moved 1.5 hours away but purchased my jeep from LaFontaine. I gladly will travel there for any service in the future. More
by kathleenlagalo
Employees Worked With
Damon Walton
March 24, 2026
Over priced service department. Inflated labor and shop supplies costs. Pushy when it comes to unneeded repairs. Inspection revealed that I apparently needed new coolant on a radi Inflated labor and shop supplies costs. Pushy when it comes to unneeded repairs. Inspection revealed that I apparently needed new coolant on a radiator that was one week old. More
by amyshagena
Employees Worked With
None of the above
March 21, 2026
I recently leased a Ram 1500 truck. Jason and Amanda Spencer were excellent to work with. Their attention to detail and commitment to the best customer experience was outstanding. Jason and Amanda Spencer were excellent to work with. Their attention to detail and commitment to the best customer experience was outstanding. More
by Angelo McWhorter
Employees Worked With
Jason and Amanda Spencer
February 24, 2026
Awesome dealership this is me and my wife second time going through this dealership and wassim rida always takes care of us. Process was simple and smooth. If in the market for Chrysler dodge jeep or ram going through this dealership and wassim rida always takes care of us. Process was simple and smooth. If in the market for Chrysler dodge jeep or ram definitely choose LaFontaine Walled Lake. More
by Brandon Y
Employees Worked With
Wassim Rida
February 19, 2026
Corey Randell was the best professional respectful friendly got it done with my truck faster then i expected answer all questions and got me a Lyft friendly got it done with my truck faster then i expected answer all questions and got me a Lyft More
by zefgjelaj
Employees Worked With
Corey Randel
June 12, 2025
Me and my girlfriend went LaFontaine Walled Lake to buy a used car and we were told there's nothing they can do for us, They never even showed us a car the sales guy just told us our credit wasn't good enoug used car and we were told there's nothing they can do for us, They never even showed us a car the sales guy just told us our credit wasn't good enough to buy a car from them, so we left and went back a week later to another Lafontaine dealership and they were able to get us approved. More
by jaelngreg
Employees Worked With
Noah Spurlock
February 05, 2025
They ripped off my son and didnt fix his bumper that was needing a clip. They put in writing when we bought. I called over 30 times and was put on hold for over 20 minutes with no pick up or hung up on. I needing a clip. They put in writing when we bought. I called over 30 times and was put on hold for over 20 minutes with no pick up or hung up on. I contacted better business bureau and the dealership lied and said they tried to call and text. That was a lie. I even called and left 4 messages after the fact. They kept us at dealership for over 5 hours with almost 3 hours after finance was completed. They wanted to wash the truck for us and kept misplacing truck and when I asked where it was(4 times) manager would never get back to me. My salesman went and got a shave and a haircut while we were there. MAKE SURE YOU GET ALL STUFF DONE BEFORE YOU LEAVE. Thought u could trust especially that I had in writing but I was wrong. Hope they are happy with themselves this was my sons first vehicle and they made it a miserable experience over a bumper clip. Will never go he again not a fan of dishonest people. Dealership was ver slow by the way 2 customer other then me while I was there. Seem it was more important to chat with co workers then care for customers. More
by manolidamas
Employees Worked With
Whoever the manger was that day. He's the one that wouldn't tell me where truck was for almost 3 hours, Anthony Babby
December 30, 2024
I recently purchased a per owned Dealer certified 2021 Jeep Grand Cherokee with 12K miles from LaFontaine Jeep of Walled Lake, Mi. I also purchased the service contract. Within the first day I owned t Jeep Grand Cherokee with 12K miles from LaFontaine Jeep of Walled Lake, Mi. I also purchased the service contract. Within the first day I owned the vehicle I heard sounds coming from the front end. I called the service department repeatedly I finally was able to get a service appointment in 4 weeks. They said they fixed the issue but did not vehicle was making the some noise when I picked it up. It took another 4 weeks to get another appointment. Again, they said they fixed it but they did not the vehicle is still making they same noise. They will not give me another appointment. They will not service the vehicles they sale and do not have the skills needed to repair. More
by dpw242002
Employees Worked With
Justin Davis
