LaFontaine Chrysler Dodge Jeep Ram of Walled Lake
Walled Lake, MI
Filter Reviews by Keyword
By Type
Showing 5,929 reviews
Easy process Working with Shuman was seamless. I would recommend others go there for their Jeep needs. It was my first time getting a car there and I would go ba Working with Shuman was seamless. I would recommend others go there for their Jeep needs. It was my first time getting a car there and I would go back. More
Help ~ I can't see A special thank you to Tim Ferrin for getting me in and out so quickly. Driving around town on a rainy and gloomy day without a working headlight is A special thank you to Tim Ferrin for getting me in and out so quickly. Driving around town on a rainy and gloomy day without a working headlight is dangerous. Tim got me in and out in record time. Many thanks to all the hard working folks at Shuman Chrysler. More
Great service. Walled Lake Shuman Chrysler Jeep is a wonderful dealership. I was treated in a kind and friendly manner. I look forward to working with Shuman and Joh Walled Lake Shuman Chrysler Jeep is a wonderful dealership. I was treated in a kind and friendly manner. I look forward to working with Shuman and John Xia in the future for all of my automotive needs. More
Flawless out of state transaction w/Stan Rida I was fed up with looking at used Pacifica's, trying to find the right options and also a van in excellent condition. We decided with the 0% financing I was fed up with looking at used Pacifica's, trying to find the right options and also a van in excellent condition. We decided with the 0% financing offered, we were going to buy new for around the same monthly payment as used with higher interest rate. Searched the Chrysler website for a 2020 Pacifica optioned how we wanted it. Got a hit at Shuman, located 3 hours from home. Stan was very transparent and supportive while we were buying a van basically sight unseen. I had test drove several Pacifica's and this one only had 10miles on it and was brand new, so assurance and assumptions were made on condition. Stan even offered to have the vehicle delivered to my home free of charge to save be the 6-7 hours of me driving to get the new van. Worked a deal on a Friday morning, and Stan had everything arranged that day. New van was driven down by Shuman drivers and delivered at noon that Saturday......how's that for service? While I was aware of most of the features on van, Stan was able to quickly explain and answer any specific questions via text/phone that I had after delivery. His phone never went to voicemail, always answers the phone. I highly recommend Stan and Shuman Chrysler. More
Timely, quick, and professional Excellent effort to put together 2 deals very quickly and professionally. John and Justin were a pleasure to work with - and were very prompt and goo Excellent effort to put together 2 deals very quickly and professionally. John and Justin were a pleasure to work with - and were very prompt and good. More
Stan Rida / Sales Consultant I bought a 2019 Jeep Compass and Stan was so helpful. I am 80 years old and a lot of the technical jargon was out of my understanding and Stan was pa I bought a 2019 Jeep Compass and Stan was so helpful. I am 80 years old and a lot of the technical jargon was out of my understanding and Stan was patient in explaining anything I needed to know. Stan Rida had to locate three cars to find one to meet the criteria of what I wanted, The third one he found was the best of all because it is RED. I love my new car and feel it is a great birthday present for myself. More
Great Very nice and helpful salesman JohnXia.He worked at finding me just what I wanted and getting me the best price. Justin Davis in Finances was super he Very nice and helpful salesman JohnXia.He worked at finding me just what I wanted and getting me the best price. Justin Davis in Finances was super helpful ! Thanks guys! More
Amazing Aston Bradley service advisor helped me when I came in to drop my jeep off for service. He made everything easy and understanding. He made sure everyt Aston Bradley service advisor helped me when I came in to drop my jeep off for service. He made everything easy and understanding. He made sure everything that was wrong on the car was fixed by a professional. More
Leased new Ram My sales associate was Jeremiah McKeever and I'll tell you this, ill never go anywhere else. I never felt had or miss informed. He definitely goes the My sales associate was Jeremiah McKeever and I'll tell you this, ill never go anywhere else. I never felt had or miss informed. He definitely goes the extra mile to make sure I'm 100% happy, and I definitively am. Every person I met in the process was absolutely pleasant, professional and attentive to my shopping experience. Im extremely happy with Shuman and will be a customer for life. More
Purchased a New Jeep Great customer service. They worked with me to get a price that worked for my budget. Purchased a new Jeep. Everything was done before I got there, j Great customer service. They worked with me to get a price that worked for my budget. Purchased a new Jeep. Everything was done before I got there, just had to sign a few things and I was out the door, enjoying the new ride More