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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

November 11, 2019

Easy process Working with Shuman was seamless. I would recommend others go there for their Jeep needs. It was my first time getting a car there and I would go ba More

by MichJeep2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Xia
Nov 13, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the 5-star review! Our team appreciates your recommendation. We are glad you had a great experience with us. We look forward to serving you again!

October 31, 2019

Help ~ I can't see A special thank you to Tim Ferrin for getting me in and out so quickly. Driving around town on a rainy and gloomy day without a working headlight is More

by handyman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Tim Ferrin
Nov 04, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad Tim and our team could get you in and out quickly to fix that headlight! Thanks for giving us feedback and a five star review. Drive safe out there!

October 30, 2019

Great service. Walled Lake Shuman Chrysler Jeep is a wonderful dealership. I was treated in a kind and friendly manner. I look forward to working with Shuman and Joh More

by Mtom0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Xia
Nov 01, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the excellent 5-star rating! We’re pleased to hear that our team took care of you and that everything went smoothly. John will appreciate the shout out! If you ever need help in the future, we’re always happy to do so!

October 30, 2019

Flawless out of state transaction w/Stan Rida I was fed up with looking at used Pacifica's, trying to find the right options and also a van in excellent condition. We decided with the 0% financing More

by TDLD330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Rida
Nov 01, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your recommendation and positive feedback about your recent experience with Stan and Shuman! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad to hear that your car buying experience was an enjoyable one. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Stan! We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction. You can expect the same level of care every time you work with us at Shuman. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

October 28, 2019

Timely, quick, and professional Excellent effort to put together 2 deals very quickly and professionally. John and Justin were a pleasure to work with - and were very prompt and goo More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Xia, Justin Davis
Oct 31, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your experience with us! John and Justin are great assets to our team and were more than happy to help! Thank you for choosing Shuman CDJR, we look forward to working with you again soon!

October 26, 2019

Stan Rida / Sales Consultant I bought a 2019 Jeep Compass and Stan was so helpful. I am 80 years old and a lot of the technical jargon was out of my understanding and Stan was pa More

by Birthday girl
Recommend Dealer
Yes
Employees Worked With
Stan Rida
Oct 29, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so glad that Stan was able to help you find just what you wanted in your new birthday gift! Thank you for the 5-star rating and we hope to see you again soon!

October 25, 2019

Great Very nice and helpful salesman JohnXia.He worked at finding me just what I wanted and getting me the best price. Justin Davis in Finances was super he More

by Fab
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Xia, Justin Davis
Oct 29, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Fab, we are glad that John and Justin were able to provide you with a great experience! Thank you for the great rating and we hope to see you again soon!

October 25, 2019

Amazing Aston Bradley service advisor helped me when I came in to drop my jeep off for service. He made everything easy and understanding. He made sure everyt More

by Tessa_94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aston Bradley , Chris Graham
Oct 29, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking time to leave us a great rating! We are glad that Aston was able to provide you with a great experience and we hope to see you again soon!

October 23, 2019

Leased new Ram My sales associate was Jeremiah McKeever and I'll tell you this, ill never go anywhere else. I never felt had or miss informed. He definitely goes the More

by Mrorth85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah McKeever
Oct 25, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for taking the time to write us this review! We're so happy to hear that Jeremiah and the whole Shuman team made your car buying experience so great. We value your business and loyalty and look forward to working with you again in the future!

October 22, 2019

Purchased a New Jeep Great customer service. They worked with me to get a price that worked for my budget. Purchased a new Jeep. Everything was done before I got there, j More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brough, Allen Myers, Jeremiah McKeever
Oct 25, 2019 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Kevin, thanks so must for the feedback and great rating! We work hard to make the car buying process as easy as possible for customers, and its great to hear that our staff provided such a great experience for you. Enjoy your new Jeep!

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