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LaFontaine Chrysler Dodge Jeep Ram of Saline
Saline, MI
286 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 286 reviews
April 07, 2015
Excellent day We road tested 2 jeeps, they were brought up to the building, with gas and plate, ready for us to drive. Information reguarding cost and payments figu We road tested 2 jeeps, they were brought up to the building, with gas and plate, ready for us to drive. Information reguarding cost and payments figured out quickly for us. Delivery time and date set up quickly. When we arrived the jeep was ready and gorgeous! Full tank of gas also, very cool. More
by jeepgirl
Employees Worked With
Rick Naylor
April 05, 2015
Better pricing Wish I could have got a better price buty credit rating had a lot to with it stuck did everything he could to bring the price down Wish I could have got a better price buty credit rating had a lot to with it stuck did everything he could to bring the price down More
by Treatyw
Employees Worked With
Rick Naylor, Joseph Koepfle, Bob Roosevelt, Robert Wall
March 30, 2015
Good service call I was met promptly and friendly service advisor. Took my info quickly and I was on my way. The only draw back and this seems to be the case in most se I was met promptly and friendly service advisor. Took my info quickly and I was on my way. The only draw back and this seems to be the case in most service departments is that I had to call to see what was going on with my car. Being more proactive and giving an approx. time line of when I should hear about my car would be awesome. More
by chrisshore
March 23, 2015
Excellent service & price Years ago when Dodge closed the dealership in Holland, MI where I live, I tried some other Dodge dealerships within a 25 mile radius. I was visiting Years ago when Dodge closed the dealership in Holland, MI where I live, I tried some other Dodge dealerships within a 25 mile radius. I was visiting Ann Arbor about 150 miles away from home and saw the La Fontaine ad and took my Caravan there to be serviced. I was extremely happy with Mark Meyer, the service performed by La Fontaine, and the price. Now, for the last 7 years, I always call Mark to make an appointment and have my vehicle serviced. I am extremely satisfied with Mark's personalized service, and the quality & price of La Fontaine. WHY ELSE WOULD I DRIVE 150 MILES TO GET MY VEHICLE SERVICED??? More
by Funpops
March 21, 2015
No hassles Working with Barney is easy. He does his best to get you a great deal. Explains all details of your new car so when you leave with it there is no ques Working with Barney is easy. He does his best to get you a great deal. Explains all details of your new car so when you leave with it there is no questions. More
by lwchez
Employees Worked With
Barney Porzondek
March 18, 2015
Excellent experience Matt Bailey works with you to get the best deal! Highly recommend him and the dealership to lease or purchase a car. (We decided to lease 2 cars from Matt Bailey works with you to get the best deal! Highly recommend him and the dealership to lease or purchase a car. (We decided to lease 2 cars from him.) More
by gabriellahicks
Employees Worked With
Matt Bailey
March 17, 2015
Best Dealership in the state Barney P is the best!!!! Straight shooter no bull, and of coarse always the best deal. I will recommend you to anyone looking for a vehicle Barney P is the best!!!! Straight shooter no bull, and of coarse always the best deal. I will recommend you to anyone looking for a vehicle More
by lynchco52
Employees Worked With
Barney Porzondek
March 16, 2015
Great dealership and the best salesman in the world! Barney P is the man. No fooling around, gives you the straight deal, no hidden costs, and has the vehicle ready when promised. We will be back, again! Barney P is the man. No fooling around, gives you the straight deal, no hidden costs, and has the vehicle ready when promised. We will be back, again! More
by lynchco52
Employees Worked With
Barney Porzondek
March 12, 2015
over all Joe was great. He always make sure that I am satisfied with the work done on my car. He goes out of his way to make sure you are happy. Joe was great. He always make sure that I am satisfied with the work done on my car. He goes out of his way to make sure you are happy. More
by connie1214
Employees Worked With
Joseph Koepfle
March 12, 2015
Extremely poor customer service and inaccurate information I was contacted by whom I believe was one of the sales managers "Rachael Peters" at one of the Lafontaine locations. I had been searching dealership I was contacted by whom I believe was one of the sales managers "Rachael Peters" at one of the Lafontaine locations. I had been searching dealerships to purchase another Chrysler300 and had a less than pleasant experience at the Fenton Lafontaine due to their deceitful information about a vehicle in their inventory. Mileage stated 60,000 miles when in fact it had 68,000. When I received a call from Rachael Peters she suggested that the Saline location was in fact a Chrysler dealership and insisted that they have a much more knowledgeable staff there with access to a greater selection of Chrysler 3oo's. I gave her very specific features that I wanted in my car. She assured me that they could find the right vehicle. She asked me to be at that location to meet with Scott Bowman at 6:45 pm, going as far as to give me a "reservation" : **'Your booking is confirmed. Please print/retain this page for your records. We thank you for choosing LaFontaine Chrysler Dodge Jeep Ram and look forward to welcoming you on board. Reservation code | TFD08142"** I explained that the location was an hour plus drive from my home and that I wanted to be sure I wasn't wasting my time with such a drive. When I arrived and explained what I came for, I was informed that my appt. now was with a salesman named Rich Earl. As I sat down with him it was quite apparent no one had shared any info with him. He had no list of inventory at all and tried to interest me in one of two vehicles that were on the lot. One which was out of my price range and the other, an older model and specifically a color that I said I didn't like during my conversation with Rachael. Bottom line, I drove 2 plus hours there and back for nothing all because some sales person felt it necessary to lure me in with selfish intentions. I felt like nothing more than a pawn in their "sales" quota. I went as far as to call Mike Lafontaine Jr. himself the following day. He still has not returned my call. Terrible customer service Lafontaine, shame on you !!!! I have since relayed my experience to my friends and co-workers. They will certainly beware of this type of poor service and have vowed to stick with our local dealerships for their future purchases. I suspect this is how "salesmen" get their shady reputations! Disappointed in Swartz Creek Tammara King More
by Tammara
Employees Worked With
Matt Gatica-Fenton, Rachael Peters-Saline, Rich Earl-Saline
