LaFontaine Chrysler Dodge Jeep RAM of Fenton

great people I recently had routine maintenance performed on my Dodge Durango. I was greeted immediately by an extremely nice service person. My car was ready when I recently had routine maintenance performed on my Dodge Durango. I was greeted immediately by an extremely nice service person. My car was ready when promised and was even washed. Everyone was very friendly and I had a good experience. I even saw my original salesperson who knew who I was and asked how my car was doing. Very impressive. the only drawback was that the waiting room was a corner of the showroom which was small and pretty noisy. Kate More

Great experience JP was very knowledgeable and took care of all our needs and lease cost for 2 new vehicles. Thanks to everyone especially JP and Kristen for a super g JP was very knowledgeable and took care of all our needs and lease cost for 2 new vehicles. Thanks to everyone especially JP and Kristen for a super good experience More

Family deal is a joke I just wanted to say that i had a horrible experience. I had an apt. to buy car at 2:15 with finance manager , waited 45 min to be told that they j I just wanted to say that i had a horrible experience. I had an apt. to buy car at 2:15 with finance manager , waited 45 min to be told that they just sold car. Then they downplayed it until i spoke up about it. They assured me they wanted me business and would find me a new car. That was Sat. Still no phone call by Wed. . I shouldnt have to work harder than salesman. Bought a car at another LAFONTAINE dealership, and they treated me awesome. More

Great job John P made the experience very easy, I was very busy with work and needed to trade in my car, I knew what I wanted and with a few phone calls John wa John P made the experience very easy, I was very busy with work and needed to trade in my car, I knew what I wanted and with a few phone calls John was able to make it happen with ease, all I had to do was show up and drive away in my beautiful new Jeep. He sold me my last Jeep as well, he follows up with you and always there to support you if you have any issues along the way. Great experience. More

1 day as promised! Fixed 3 items all in one day as promised! Very happy with their service department!!! Very friendly and knowledgeable. Explained what they were fixing Fixed 3 items all in one day as promised! Very happy with their service department!!! Very friendly and knowledgeable. Explained what they were fixing before work started. Thanks guys More

buying a Jeep The experience with LaFontaine in Fenton and sales man John Pitoniak was great . John is helpful with out pressure. I certain would recommend them bo The experience with LaFontaine in Fenton and sales man John Pitoniak was great . John is helpful with out pressure. I certain would recommend them both. I will definately go back when I decide to buy another Jeep. More

Buying a used car My experience at the dealership was wonderful and my salesman John Pitoniak was great and very patient even though I changed my mind several times. I My experience at the dealership was wonderful and my salesman John Pitoniak was great and very patient even though I changed my mind several times. I would definitely recommend this dealership to anyone. More

Still waiting.. I purchased a Ford Edge on Jan 30 2017. Vehicle had an issue with drivers window catching on the trim asked for that to be repaired while I waited to I purchased a Ford Edge on Jan 30 2017. Vehicle had an issue with drivers window catching on the trim asked for that to be repaired while I waited to have leather seats added to the vehicle. The leather seats have been installed in a timely manner and look great....however it is now Feb 10th and the window has still not been repaired and no one seems to care cannot even get a phone call with an update. Very poor customer service!!!! More

Scott is LaFontaines best! Scott is how car salesman used to be "BACK" in the day. He is honest, courteous and did I say HONEST? He was more than upfront with me on the minor is Scott is how car salesman used to be "BACK" in the day. He is honest, courteous and did I say HONEST? He was more than upfront with me on the minor issues the car had even if I had not noticed it before. He was always responsive even after the sale! I needed a tax refund as my state didnt collect the full amount his dealership did for Michigan and he helped situate the problem and is sending me a check. Scott is a Class Act and I will be doing business with him again and advising all my colleagues. Most dealers get bad ratings, Scott alone is worth a 5 star experience no matter what you are buying. Never been more happy with a salesman that Scott Hebda! More

Friendly Service Deanna in service was very friendly and helpful. My car was repaired under warranty in less time than was quoted. I also appreciated the loaner vehicl Deanna in service was very friendly and helpful. My car was repaired under warranty in less time than was quoted. I also appreciated the loaner vehicle- it made things so much less inconvenient! More