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LaFontaine Chrysler Dodge Jeep RAM of Fenton

Fenton, MI

3.7
361 Reviews

15123 N Rd

Fenton, MI

48430

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Showing 361 reviews

March 26, 2015

Excellent experience The minute you walk in the door you know you are in a first class dealership! Everyone is friendly and willing to help. I worked with Josh Cross and More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 21, 2015

2015 Dodge Journey RT Purchase My wife and I shopped around at several dealerships and on line before we settled on buying our new Dodge Journey, The selection was good and we were More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pitoniak
March 20, 2015

LOW BALL OFFER DONT WASTE YOUR TIME I'm a female. So this is your typical story of someone in the car industry trying to take advantage. LUCKILY I did my research 1st. DO NOT GO HERE. Th More

by Felicia07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Hall, John Pitoniak
Mar 20, 2015 -

LaFontaine Chrysler Dodge Jeep RAM of Fenton responded

Hi Felicia, We are sorry that you had a poor experience- we assure you that we did not try and take advantage of you at all. As you can see by many of our reviews, great customer service is what we strive for. I'm sorry that you felt your trade in was a low ball offer- however, it shows that your vehicles previous owner was involved in a major accident which involved frame damage. It shows the vehicle was originally owned in the state of Pennsylvania, then sold to an auction in the state of Michigan. When you purchased your vehicle from the Dealer here- perhaps they did not disclose that to you and we're sorry for that. Unfortunately, that is not a vehicle we would resell on our lot, so we had to call a few wholesalers to find out what they would be willing to pay for it. If there was anything we could do on the price of ours to help, we would be happy to do so.

February 17, 2015

excellent experience Everyone is friendly and helpful. They made the experience of leasing a new vehicle enjoyable and really stress free. I would recommend this dealershi More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hall
Mar 06, 2015 -

LaFontaine Chrysler Dodge Jeep RAM of Fenton responded

Thank you Lisa- Hope you're enjoying your New Jeep!!!

February 16, 2015

Excellent Service I've been working with Evan Coughlin to determine affordability for the car of my choice. He has gone above and beyond to keep me happy, and follow-up More

by Tracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Coughlin
February 14, 2015

Totally Satisfied My Husband and I are very happy with the service we received. The sales representative was very knowledgeable he worked very hard to come in with the More

by Awesauce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Coughlin
February 10, 2015

Dodge Durango Search We worked with Evan Coughlin to see the Dodge Durango. He was very helpful and courteous. He took the time to explain the features of the vehicle and More

by hgomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Coughlin
February 05, 2015

Great Experience Hall Chrysler Jeep Dodge of Fenton made my buying experience very easy and pleasant and was done in a very timely manner. Evan in sales was extremely More

by Cabofan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hall, Evan Coughlin
January 30, 2015

2015 Chrysler 200C We worked with Evan Coughlin when purchasing our new car. His response to my initial email was immediate and he was very accommodating with our hectic More

by Kaileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Coughlin, Evynn Browning
January 28, 2015

purhase of new Jeep Cherokee Latitude 4 x 4 I did a "cold" email to two dealerships since my 2003 Jeep Liberty was on its last legs. Evan Coughlin, from Hall, answered immediately; in fact, he More

by McCrandall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Coughlin
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