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LaFontaine Chrysler Dodge Jeep RAM of Fenton
Fenton, MI
361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 361 reviews
November 24, 2015
GRRRRRREAT! My sales person was Evynn Browning, I found her to be very honest and straight forward, and very knowledgeable. From start to finish Evynn Browning ma My sales person was Evynn Browning, I found her to be very honest and straight forward, and very knowledgeable. From start to finish Evynn Browning made the whole process of purchasing my vehicle a pleasure, she had every base covered. Thank you Evynn. Angela M. More
by lovemyjeep
Employees Worked With
Evynn Browning
November 23, 2015
Great customer service Will was extremely helpful and made my first dealership experience go great! He is a great guy and I have already recommended people to go see him.Tha Will was extremely helpful and made my first dealership experience go great! He is a great guy and I have already recommended people to go see him.Thanks Will!! More
by parris
Employees Worked With
William Burnette, William Burnette
November 19, 2015
Awesome Customer Service Will at the Fenton location was awesome! This is my first dealership purchase and I knew what I wanted (my black jeep grand cherokee). Will found wha Will at the Fenton location was awesome! This is my first dealership purchase and I knew what I wanted (my black jeep grand cherokee). Will found what I wanted, let me test drive it, answered all my questions and was extremely helpful!! Ask for Will when you need a car. I trust him and he will take care of you. My dad bought a jeep from him too because my experience was so great. Thank you Will!! More
by Blackjeep
Employees Worked With
William Burnette, William Burnette
November 10, 2015
Just Okay At first the salesman was attentive to finding a car that fit our needs and fit our budget. However, after we said yes to buying the car the attentio At first the salesman was attentive to finding a car that fit our needs and fit our budget. However, after we said yes to buying the car the attention went out the window. The lady that helped with the cash out of the car was by far the nicest person I dealt with. Very thorough. The salesman however was supposed to fax a document that day to the insurance company. Almost a week later I get a call that they never received it or a fax from them at all. My second issue is with honesty and timeliness. We were told that someone would be bringing the title to be signed the day after purchase. Never happened. After multiple calls and finally one to the manager, I got a call from the salesman saying they were coming with the title for signature 5 days late and he said it "just came in the mail". If that were so then the other calls why were we not told that it was in possession. Our Experience was not the greatest. More
by MountMorrisMen
Employees Worked With
Matthew Gatica, Matthew Gatica
November 09, 2015
Excellent Understanding of the Product The service managers, John in particular, have an excellent awareness of how Mopar models are optioned and constructed and seem to know exactly what t The service managers, John in particular, have an excellent awareness of how Mopar models are optioned and constructed and seem to know exactly what to do to fix whatever might be wrong. More
by The Catman
Employees Worked With
John Pitoniak
November 07, 2015
Good service and sales The sales staff and management were great to me, even after the sale. John Berry not only was honest but serious about helping me, No high pressure, s The sales staff and management were great to me, even after the sale. John Berry not only was honest but serious about helping me, No high pressure, seemed very honest. Even follows up on my service after. Service is great too.!! More
by pd12
Employees Worked With
John Berry, Jim Hall
November 07, 2015
process of buying a car was actually a pleasant experience. Buying a car with LaFontaine used cars turned out to be pleasant experience. Good selection, great sales service by Eric Parks and very helpful. They Buying a car with LaFontaine used cars turned out to be pleasant experience. Good selection, great sales service by Eric Parks and very helpful. They followed through with all details of the sale. More
by newday
Employees Worked With
Eric Parks, Eric Parks
November 06, 2015
Scott Hebda is really great to work with! Bought a new van from Scott Hebda. He was thorough, calm, not pushy at all, and gave me a lot of great information. I never felt rushed or pressured. Bought a new van from Scott Hebda. He was thorough, calm, not pushy at all, and gave me a lot of great information. I never felt rushed or pressured. Can't ask for a better experience buying a vehicle! And the pricing was better than another Chrysler dealership that I was working with. More
by Brandon11515
Employees Worked With
Scott Hebda
October 31, 2015
Excellent Customer Service Eric Parks was our salesman and he was great from the very beginning of the transaction. Eric is very laid back and easy going, he was never pushy or Eric Parks was our salesman and he was great from the very beginning of the transaction. Eric is very laid back and easy going, he was never pushy or aggressive. The night we were at the dealership the F&I office was very busy so we had a longer wait to get our paperwork completed, Eric noticed our two young children were getting restless so he went and got coloring books for them to play with while we were waiting. Luckily during the transaction he gently encouraged us to purchase the extended warranty they offer, 1 1/2 weeks after we purchased our vehicle we had multiple warning lights come on, the warranty took care of everything and was everything Eric said it would be. And it wasn't just Eric, we have now interacted with Phil (F&I), Brian (Sales Manager), Dustin and Jason (service) and they have all been genuinely friendly, helpful people and have bent over backwards to make this a great purchase. I highly recommend Eric and this dealership for a used car purchase and look forward to working with them again. More
by Pleased in Grand Blanc
Employees Worked With
Eric Parks,Brian Frania, Brian Frania, Eric Parks
October 30, 2015
Wrangler Amazing service from Scott ! Thanks for helping me with my first car ! Always there step by step of ordering my new 2016 Jeep Wrangler is hella Dope ! Amazing service from Scott ! Thanks for helping me with my first car ! Always there step by step of ordering my new 2016 Jeep Wrangler is hella Dope ! More
by Boogie
Employees Worked With
Scott Hebda
