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LaFontaine Chrysler Dodge Jeep RAM of Fenton

Fenton, MI

3.7
361 Reviews

15123 N Rd

Fenton, MI

48430

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Showing 361 reviews

September 08, 2016

Amazing Customer Service from Scott!! This is our 3rd vehicle we have purchased from Scott... as always he gets us exactly what we wanted at the price we wanted!!!! No other sales person c More

by malnatim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hebda
Sep 09, 2016 -

LaFontaine Chrysler Dodge Jeep RAM of Fenton responded

Thank you for your positive comments. I am so glad to hear that your experience was awesome! Please feel free to connect with us if there is anything we can help you with.

August 09, 2016

sales person Jacob was very helpful and tried his hardest to meet our needs and wants even though it was difficult and he wasn't guaranteed the sale. More

by jarrodmccomb
Recommend Dealer
Yes
Employees Worked With
Jacob Parks, Jacob Parks
Aug 11, 2016 -

LaFontaine Chrysler Dodge Jeep RAM of Fenton responded

Thank you for a great overall rating. We truly appreciate your business.

June 23, 2016

Long distance customer This is our fourth van lease from Hall's. We live in Gaylord, but drive back to Fenton to get our vans. Doug is an exceptional sales person. He ge More

by Gaylord Gram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Haggadone, Christena Morgan
June 22, 2016

Great service from John Pitoniak John Pitoniak is the best salesman I've ever dealt with. He got the exact car that my wife wanted and always returned my calls and texts. I feel that More

by GenoDAngelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pitoniak
June 09, 2016

Tremendous Customer Service The Team at Hall Chrysler make it so easy to buy/lease a vehicle. Evynn is terrific to work with and Tim Hall will take care of you! More

by happycustomer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hall, Evynn Browning
June 08, 2016

Excellent This is my second time working with John Pitoniak, both times he made leasing easy. Everything was done by the time I got there. Best service I've had More

by Frankr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pitoniak
May 13, 2016

Great experience. Had an excellent experience dealing with John Pitoniak on a new Ram pickup. John worked harder than any other dealing I was shopping at to get me a gr More

by EricSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pitoniak
May 11, 2016

excellent it is very important to know how to work with dealership , hall of Fenton has good experience how to work with costumer , their friendship best ever More

by amani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hall, John Pitoniak
May 02, 2016

Good experience I just purchased a Jeep Renegade from Hall's. It was a very pleasant experience. Doug didn't try to sell me something I didn't need and in fact went More

by Knarf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Krause, Doug Haggadone
May 01, 2016

Over a barrell I had purchased my last 2 cars fro Hall Chrysler, Jeep, Dodge so when I was traveling north on US-23 for a weekend get away and started having car tro More

by Kim F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pitoniak
May 04, 2016 -

LaFontaine Chrysler Dodge Jeep RAM of Fenton responded

Kim, I am sorry for the miscommunication on this. Originally we were not going to be able to get your car into service for a day or so. Knowing that you were in a bind, I asked my service manager to personally go out and evaluate your car. He did go out and start you car and listen to the engine. He told me that it was a deep loud internal knock. He said it would definitely either need an engine or significant engine repair. The estimate would be in the thousands. he wouldn't have an exact estimate until they pulled it in and got into it further. I know that must be very disappointing after putting that money into it recently. However, new windshield wipers, stabilizer bars won't add much value to a car with over 100,000 miles and a bad engine. I am sorry if that was not explained to you while you were here. As far as the warranty is concerned, it is a Chrysler Certified vehicle and it does the balance of the 7 year/100,000 mile powertrain. It is free to you and comes with the vehicle. The $2500 is only if you want to expand the coverage beyond the powertrain to full coverage on the entire vehicle. Again, I am sorry if this was not explained clearly. So the good news is that you do have the 100,000 mile powertrain coverage. Your business is very important to us and we greatly appreciate your continued support. Please contact me personally if I can be of further assistance. Thank you. Tim Hall

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