LaFontaine Chevrolet Buick GMC St. Clair

I had a wonderful experience working with Angie. She helped find us the perfect vehicle meeting all my demands and working within my budget. She was very informative in helping me understand all the She helped find us the perfect vehicle meeting all my demands and working within my budget. She was very informative in helping me understand all the different features and very prompt in her replies to my questions. It all went much faster than I was expecting because it was so easy. More

Good friendly dealership considering customers expectations and consider the price asked by the customer. Very good experience working with them to buy my 2nd car expectations and consider the price asked by the customer. Very good experience working with them to buy my 2nd car More

Lucas Whittaker was my sales person. Started with exchanging emails about one car then shifted to a different one that went on website while in contact. Scheduled a test drive and discus Started with exchanging emails about one car then shifted to a different one that went on website while in contact. Scheduled a test drive and discussed everything involved. Was very open and transparent on what was offered for vehicle. Drove home that day with new car and have not had a bad thought about the experience start to finish. Enjoying the car and the service provided by everyone that day. More

The dealership does great on making you happy with either a repair or buying a vehicle. Their facility cleanliness is much appreciated. GM Mike Walls, Dave Bell, Rob Sielaff do a great job of meeting each cu a repair or buying a vehicle. Their facility cleanliness is much appreciated. GM Mike Walls, Dave Bell, Rob Sielaff do a great job of meeting each customer’s needs More

Excellent communication and updates with regards to ordering a new truck. The delivery service and support from the entire team was great. Extra appreciation to Matt Quade and Patrick Quade who made ordering a new truck. The delivery service and support from the entire team was great. Extra appreciation to Matt Quade and Patrick Quade who made this a very easy process. I was able to reach the team via phone call, text, or email. I will be a returning customer and we're loving the new truck. Vehicle: GMC Sierra Elevation 1500. More

Very fast service, professional, accurate, kind. I love the service they have to pick up your car and drop it back off. I was going to go to bell tire because it was close for me to get a ride. When I love the service they have to pick up your car and drop it back off. I was going to go to bell tire because it was close for me to get a ride. When they informed me on the phone that they would pick up and drop off, or shuttle me to work. That sealed the deal for me. I want to service my Buick with a GM dealer. I received a video of my cars under carriage from the technician. Also it was so easy to use my Buick points on my service. I will be a loyal customer of LaFontaine. They took great care of me and my vehicle. More

DO NOT TAKE YOUR CAR HERE FOR SERVICE. I needed a replacement for an engine thermostat and took it in. Steve in service said 2-3 days for a quote. Numerous calls and voicemails later, i I needed a replacement for an engine thermostat and took it in. Steve in service said 2-3 days for a quote. Numerous calls and voicemails later, it took them 9 DAYS just to get me a quote! And the quote was for $2000. I brought it to a local mechanic who quoted me same same for $280 for the same fix. On top of it all, they charged me $350 just for looking at the car. Spoke with service manager Troy who did not care at all and was annoyed by my concerns and complaints. Save yourself time and money and go literally anywhere else. Service has gone down hill since Lafontaine took it over. More

Steve from the service department took great care of me and my vehicle. Steve found me a loner car while mine was in service and I really appreciate the timely follow thru calls to keep me informed of the and my vehicle. Steve found me a loner car while mine was in service and I really appreciate the timely follow thru calls to keep me informed of the progress. Thanks again! Kim Herndon More

Sales person Mark T is the best ever. So I don’t want him to get a negative remark. But the service department on the other hand since switching from st Clair Chevy to Lafontaine is horri So I don’t want him to get a negative remark. But the service department on the other hand since switching from st Clair Chevy to Lafontaine is horrific. 4 hours for an oil change 2 twice with 2 different vehicles. Then they forgot to reset something which caused error readings and had to go back. Then took truck in for service was given an appointment for 1 week later but then the truck sat on the lot for 4 days before even being taken into the bay to get repaired. 8 days later truck was done for a simple alignment and tire rotation. Bad, bad, bad. RUN!!! More

Eric Gonzalez is AMAZING! He threw out the red carpet and went above and beyond his job to make us happy! I recommend him and this dealership He threw out the red carpet and went above and beyond his job to make us happy! I recommend him and this dealership More